SSE Error Handling
Social Services Eventing (SSE) supports error handling. This allows you to control the behavior of SSE event processing whenever an error occurs while an action is being executed. In SSE Customizing, you can classify the respective errors for SSE as follows:
T = temporary error
With temporary errors, it is generally assumed that processing is only inhibited temporarily because an object is locked by other applications or users. For these errors, you can stipulate that SSE is to execute an action again at a later point in time. You can define the retry time in the SSE control parameters.
E = error
Errors that are classified as "real errors" result in the termination of the SSE event.
NoteErrors that have not been classified for Social Services Eventing are interpreted as "real errors".
End of the note.I = irrelevant error
You can classify errors that have no effect on event processing as irrelevant errors. In such cases, SSE event processing is continued.
Activities
Classify errors for SSE event processing as follows:
Determine the errors that occur by executing the SSE events you have defined.
The errors that occur during SSE event processing are recorded by SSE in the tRFC monitor. You call the tRFC monitor on the
SAP Easy Access
screen under
Architecture and Technology
System Administration
Monitor
System Monitoring
Transactional RFC
.Classify the errors identified during SSE event processing in Customizing for
Customer Relationship Management
under Industry-Specific Solutions
Public Sector
Social Services
Social Services Eventing
Define SSE Error Handling
.In the Customizing section
Social Services Eventing
, go to the Customizing activityProcess SSE Control Parameters
(orProcess SSE Customer Control Parameters
), and stipulate the delay time for the resumption of processing (parameter REPEATS_INTERVAL_LENGTH) with regard to errors classified as temporary.The maximum number of retries (parameter REPEATS_MAX_NUMBER) is 30 by default.