You can incorporate various SAP and company-specific services for determining and maintaining Customizing and master data in the CRM Billing process flow. You define which services are actually used where in the billing process in CRM Billing by making individual Customizing settings for the metadata. You can use the following services here:
Pricing
Partner Processing
Text Processing
Action Processing
Item Category Determination
Advanced Item Category Determination
Each service in CRM Billing can process the following blocks when it is accessed:
Determination
Processing
If determination is performed for a service, the system defines the following data by accessing the corresponding services during various sub processes in CRM Billing:
Master data available in the system (such as organizational, product and condition data or texts)
Data for the Application Customizing in CRM Billing (such as attributes for the item category).
This data is entered in the transaction data for billing due list items or the billing header items following determination.
You can use all available services for displaying
the data determined in CRM Billing. If the service contains an option for processing data, you can either change the corresponding infomation manually or create new data. It is currently possible to process price
conditions, texts, and actions in the Billing Document.
Display and processing of data determined is started by accessing detailed information on a billing due list item or the header/item data for a billing document.
Example
Text processing does not determine any new texts, but transfers texts from the CRM business transaction during input processing. You can display the texts on the billing due list item transferred by displaying the item details.
Text processing can determine existing text data in the system again during billing. You can display these texts using the header and item details for the billing document and modify these manually if necessary. You can also create new texts for a billing document item or header.