You can customize case note attributes to modify the delivered structure and fields, or you can add two customer-defined fields. This is done using the standard structure delivered with Case Management CRMT_CMG_NOTES_GEN.
You can currently only add two fields to the user interface. If you create more than two attributes, the additional ones will not be displayed.
Run transaction SE11.
Select the
Data type
radio button, enter
CRMT_CMG_NOTES_GEN
and click
Change
.
Under the
Components
tab create the attribute extensions and save your work.
See Also