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Service Order Categorization Locate this document in the navigation structure

Query Query: /CRMBW/SVO_C01_Q0006

 

This query provides you with an overview of service orders by category.

By default, the results of the query are restricted to the top 20 service order categories. When starting the query you can change the number of query results as required, for example, to restrict the results to the top 15.

This query is based on the InfoProvider /CRMBW/SVO_C01.

To use this query, you must activate the business function SAP BusinessObjects Integration and CRM Interactive Reporting (CRM_ANA_BOB).

Structure

Filters

Object Type

Name

Technical Name

Value Restriction / Calculation

Characteristic Characteristic

Report Area

/CRMBW/REPORTA

Service Order (SERVICEORDER)

Characteristic Characteristic

Application Server

/CRMBW/APPLS

Application server (/CRMBW/V_APPLS)

Characteristic Characteristic

Logical System

/CRMBW/LOGSYS

Source system (/CRMBW/V_LOGSY)

Characteristic Characteristic

Selection ID

/CRMBW/SELID

Selection ID (/CRMBW/V_SELID)

Characteristic Characteristic

User Name

/CRMBW/UNAME

Current User (/CRMBW/V_UNAME)

Free Characteristics

Object Type

Name

Technical Name

Characteristic Characteristic

Service Team

/CRMBW/SRV_TM

Rows

Object Type

Name

Technical Name

Value Restriction / Calculation

Characteristic Characteristic

Category 1

/CRMBW/CATL11

Columns

Object Type

Name

Technical Name

Value Restriction / Calculation

Key Figure Key Figure

Average Service Order Lead Time

/CRMBW/ASOLT2