Technical Name of Business Function |
|
Type of Business Function | Enterprise Business Function |
Usage Type | CRM Core |
Available From | SAP enhancement package 3 for SAP CRM 7.0 SAP enhancement package 2 (SP08) for SAP CRM 7.0 SAP enhancement package 1 (SP11) for SAP CRM 7.0 |
Application Component |
|
Required Business Function | Not relevant |
You can use this business function to enable the creation of SEPA mandates for payment by direct debit using the Single Euro Payments Area (SEPA) standard in SAP CRM. These mandates are required by the SEPA initiative to harmonize payments in the European Union.
The ability to enter SEPA mandates directly in SAP CRM reduces the risk of disrupted and delayed processing of customer requests.
SEPA mandates can be exchanged between SAP CRM and the following SAP ERP components:
Contract Accounts Receivable and Payable
(FI-CA)
Accounts Receivable
(FI-AR)
You have installed the following components as of the version mentioned:
Type of Component | Component | Required for the Following Features Only |
---|---|---|
Software Component |
|
|
|
| |
Software Component |
| If you are using SAP enhancement package 3 for SAP CRM 7.0 |
| If you are using SAP enhancement package 2 (SP08) for SAP CRM 7.0 | |
| If you are using SAP enhancement package 1 (SP11) for SAP CRM 7.0 | |
Software Component |
| If you are using SAP enhancement package 3 for SAP CRM 7.0 |
| If you are using SAP enhancement package 2 (SP08) for SAP CRM 7.0 | |
| If you are using SAP enhancement package 1 (SP11) for SAP CRM 7.0 |
You use one of the following SAP ERP components (if you do not, mandates cannot be created in SAP CRM)
Contract Accounts Receivable and Payable
(FI-CA)
Accounts Receivable
(FI-AR)
Business users can enter mandates in the following places:
On the Accounts
page in SAP CRM, in the Bank Details
assignment block (for each bank account)
Mandate forms can also be printed.
In the Financial Customer Care application (in master data and business agreements)
When they are saved, mandates are transferred automatically between SAP CRM and SAP ERP with the business partners to which they are assigned (CRM business partners are equivalent to customers in FI-AR).
You can download SEPA mandates from SAP ERP to SAP CRM.
Business users can choose the payment method and the payment terms for SEPA direct debits in the Billing
assignment block in SAP CRM for transactions or for individual items.
For more information about SEPA mandates in CRM business partner data, see SEPA Mandates.
For more information about SEPA direct debit payments, see SEPA Direct Debits.