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 Single Euro Payments Area (SEPA) Mandates

 

Technical Data

Technical Name of Business Function

CRM_SEPA_1

Type of Business Function

Enterprise Business Function

Usage Type

CRM Core

Available From

SAP enhancement package 3 for SAP CRM 7.0

SAP enhancement package 2 (SP08) for SAP CRM 7.0

SAP enhancement package 1 (SP11) for SAP CRM 7.0

Application Component

Business Partners (CRM-MD-BP)

Required Business Function

Not relevant

You can use this business function to enable the creation of SEPA mandates for payment by direct debit using the Single Euro Payments Area (SEPA) standard in SAP CRM. These mandates are required by the SEPA initiative to harmonize payments in the European Union.

The ability to enter SEPA mandates directly in SAP CRM reduces the risk of disrupted and delayed processing of customer requests.

Integration

SEPA mandates can be exchanged between SAP CRM and the following SAP ERP components:

  • Contract Accounts Receivable and Payable (FI-CA)

  • Accounts Receivable (FI-AR)

Prerequisites

  • You have installed the following components as of the version mentioned:

    Type of Component

    Component

    Required for the Following Features Only

    Software Component

    BBPCRM 713

    BBPCRM 702 SP08

    Software Component

    SAP_APPL 617

    If you are using SAP enhancement package 3 for SAP CRM 7.0

    SAP_APPL 606, SP08

    If you are using SAP enhancement package 2 (SP08) for SAP CRM 7.0

    SAP_APPL 605, SP11

    If you are using SAP enhancement package 1 (SP11) for SAP CRM 7.0

    Software Component

    SAP_ABA 740

    If you are using SAP enhancement package 3 for SAP CRM 7.0

    SAP_ABA 731, SP08

    If you are using SAP enhancement package 2 (SP08) for SAP CRM 7.0

    SAP_ABA 702, SP14

    If you are using SAP enhancement package 1 (SP11) for SAP CRM 7.0

  • You use one of the following SAP ERP components (if you do not, mandates cannot be created in SAP CRM)

    • Contract Accounts Receivable and Payable (FI-CA)

    • Accounts Receivable (FI-AR)

Features

SEPA Mandates

Business users can enter mandates in the following places:

  • On the Accounts page in SAP CRM, in the Bank Details assignment block (for each bank account)

    Mandate forms can also be printed.

  • In the Financial Customer Care application (in master data and business agreements)

When they are saved, mandates are transferred automatically between SAP CRM and SAP ERP with the business partners to which they are assigned (CRM business partners are equivalent to customers in FI-AR).

You can download SEPA mandates from SAP ERP to SAP CRM.

SEPA Direct Debits

Business users can choose the payment method and the payment terms for SEPA direct debits in the Billing assignment block in SAP CRM for transactions or for individual items.

More Information

  • For more information about SEPA mandates in CRM business partner data, see SEPA Mandates.

  • For more information about SEPA direct debit payments, see SEPA Direct Debits.