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 Bulletin Board

 

Technical Data

Technical Name of Business Function

CRM_ITSM_BULLETINS

Type of Business Function

Enterprise Business Function

Available From

SAP Enhancement Package 2 (SP05) for SAP CRM 7.0

Technical Usage

CRM core

Application Component

Service Request (CRM-BTX-SRQ)

Required Business Function

Service Request Enhancements (CRM_ITSM)

You can use this business function to provide a framework that enables you to implement a transaction or master data independent information flow. You can post short notes concerning business partners or installed base and display them in the master data and in transaction types that are related to these objects.

Two assignment blocks are available with which you can display the related bulletins and the bulletins that the user has created. In addition, you can display bulletins with high importance in a special message area.

For more information, see Bulletin Board.

Prerequisites

Type of Component

Component

Required for the Following Features Only

Software Component

As of BBPCRM 702 SP05 or BBPCRM 712 SP0