Show TOC

 Interactive Reporting Based on SAP HANA VDM

 

Technical Data

Technical Name of Business Function

CRM_ANA_VDM

Type of Business Function

Enterprise Business Function

Available As Of

SAP enhancement package 2 (SP05) for SAP CRM 7.0

Technical Usage

CRM Core (BBPCRM)

Application Component

Interactive Reporting (CRM-ANA-OR)

Required Business Function

SAP BusinessObjects Integration and CRM Interactive Reporting (CRM_ANA_BOB)

This business function provides reports and report areas for interactive reporting that are based on virtual data models (VDM) from SAP HANA. Both reports and report areas were previously available to you with a different technology. For more information, see SAP BusinessObjects Integration and CRM Interactive Reporting.

A series of comprehensive queries are also available.

Prerequisites

  • You have installed the following components as of the version mentioned:

    Type of Component

    Component

    Is Needed Only for the Following Features

    Software component

    BBPCRM 702 SP05

  • You have made the settings in Customizing for Customer Relationship Management under Start of the navigation path CRM Analytics Next navigation step Interactive Reporting Next navigation step SAP HANA VDM End of the navigation path.

  • You have activated the business function SAP BusinessObjects Integration and CRM Interactive Reporting (CRM_ANA_BOB).

  • You have installed the software component HCO_HBA_CRM for SAP HANA. For more information, see the Administrator's Guide for SAP HANA Live for SAP Business Suite under Start of the navigation path http://service.sap.com/instguidesInformation published on SAP site Next navigation step SAP In-Memory Computing End of the navigation path.

Features

Report Areas for Interactive Reporting Based on SAP HANA VDM

Sales managers can use extensive characteristic and key figure sets to put together interactive CRM reports for ad hoc analysis of the following areas:

  • Sales Quotations (Based on SAP HANA VDM)

  • Sales Orders (Based on SAP HANA VDM)

  • Sales Contracts (Based on SAP HANA VDM)

  • Sales Performance Management (Based on SAP HANA VDM)

  • Opportunities (Based on SAP HANA VDM)

  • Activities (Based on SAP HANA VDM)

  • Interaction Records (Based on SAP HANA VDM)

The following report areas are available for marketing:

  • Marketing Contact Tracking (Based on SAP HANA VDM)

  • Campaigns (Based on SAP HANA VDM)

  • Leads (Based on SAP HANA VDM)

The following report areas are available in the service area:

  • Problems (Based on SAP HANA VDM)

  • Complaints (Based on SAP HANA VDM)

  • Service Requests (Based on SAP HANA VDM)

  • Service Orders (Based on SAP HANA VDM)

  • Requests for Change (Based on SAP HANA VDM)

Queries for Interactive Reporting Based on SAP HANA VDM

  • Sales Quotation Query (VDM-Based)

  • Sales Order Query (VDM-Based)

  • Sales Contract Query (VDM-Based)

  • Sales Performance Management Query (VDM-Based)

  • Opportunity Query (Max.) (VDM-Based)

  • Activities Query (VDM-Based)

  • Interaction Records Query (VDM-Based)

  • Service Request Query (VDM-Based)

  • Service Order Query (VDM-Based)

  • Request for Change Query (Based on SAP HANA VDM)

  • Query for Problem (VDM-Based)

  • Complaint Query (VDM-Based)

  • Marketing Contact Tracking Query (VDM-Based)

  • Campaigns Query (VDM-Based)

  • Lead Query (VDM-Based)

More Information

For more information, see Report Areas for Interactive Reports Based on SAP HANA VDM.

For more information about the virtual data model, see SAP Help Portal at Start of the navigation path http://help.sap.com/hba#crmInformation published on SAP site End of the navigation path.