Technical Name of Business Function |
|
Type of Business Function |
Enterprise Business Function |
Available As Of |
SAP enhancement package 2 (SP01) for SAP CRM 7.0 |
Technical Usage |
CRM Core (BBPCRM) |
Application Component |
|
Required Business Function |
Not relevant |
With this business function, you can use the new assignment block to enter texts and to include those texts in the log. Previously in the Details
assignment block, there was only a small text field for entering texts with few functions for editing texts. Alternatively, you could navigate from the Notes
assignment block to a separate page for entering text. If you enter multiple texts in the new assignment block, you will see a line for each text underneath the Notes
assignment block. You can also edit the texts here.
You can show both assignment blocks in the following business objects:
Incidents/service requests
Problems
Requests for change
Service orders
Opportunities
Accounts
Campaigns
Knowledge articles
You have installed the following components as of the version mentioned:
Type of Component |
Component |
Is Needed Only for the Following Features |
---|---|---|
Software component |
|
You have made the settings in Customizing for Customer Relationship Management under
, in the following activities:Define Text Determination Procedure
Define Text Format
For more information about this Customizing activity, see the release information for this business function in transaction SFW5
.
This business function contains the following:
The assignment block provides you with the following features:
You can select by text type
You can change the display size of the text field
You can format the text depending on your Customizing settings
You can insert standard text, text as a reference, or variables
You can display the new Text Log assignment block on the overview pages of the business objects listed above. However, the assignment block is only displayed once you have specified in Customizing that changed data can also be logged in the Text Log when you enter texts. The assignment block provides you with the following features:
You can select by text type
You can change the display size of the text field