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  Role Employee for HR Integration in CRM

Definition

An employee is a business partner who is a person and who contributes or has contributed to the creation of products or services within an enterprise.

Use

Use the Employee business partner role to designate which employee works for which business partner in CRM. You can do this for employees of your own company by:

  • Distributing your existing internal employee records by ALE from the HR application components in the ERP system to CRM.

    If you make the settings in Customizing, the system creates the following from the distributed HR master data:

    • Business partners with the Employee role

    • "Is employee of" relationship between these business partners and your organization

  • Creating new records with the Employee role if you have not implemented the HR application components of the ERP system.

    Create the relationships between the business partners with the Employee role and your organization.

Example

Tom Taylor is an employee of your company Smith Ltd. Tom Taylor is a business partner in CRM with the Employee role. You distributed his master data from the HR components in your ERP system to CRM. He has the relationship "Is employee of" with Smith Ltd. He can also have other business partner roles, such as Sold-To Party, and other relationships, such as "Is contact person for" with an external organization.

Structure

For general information about the business partner role structure, see Business Partner Roles .

Integration

The employee constitutes the main focus of interest for the majority of HR application components (Personnel Administration, Time Management, Payroll, and so on) in the ERP system. All business processes within these application components relate to the employee.

In Customizing for Business Partner , you can make settings for the creation of business partners from master data distributed from the HR application components in the ERP system to CRM. You do this in the Customizing activities under Integration Business Partner - Employee.