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Procedure documentationCreating Bounce Rules

Procedure

  1. In the Bounce Rules search, select the context Bounce Management.

    In bounce management, rules are used from the Bounce Management context only.

  2. We deliver the rule policy DEFAULT.

  3. Define which conditions trigger actions.

    The Conditions keyblock contains attributes that you link to values by using operators (for example, Equals) to create bounce conditions. You can select from the following attributes:

    • Bounce Communication Type

      You can select E-mail, Fax, or SMS.

    • Bounce Error Status

      Hard and soft bounces can be categorized according to the Business Communication Service error statuses. Statues 600-699 are soft bounces, and statuses 800-899 are hard bounces.

      Recommendation Recommendation

      To find out exactly what each status means, on the SAP Easy Access screen, choose Start of the navigation path Architecture and Technology Next navigation step ABAP Workbench Next navigation step Development Next navigation step Programming Environment Next navigation step Messages End of the navigation path, and display message class XS.

      End of the recommendation.

    • Bounce Error Type

      You can select from Permanent (hard) bounces, Temporary (soft) bounces, and Undefined bounces. Informal DSNs are defined as undefined bounces.

    • Content Analysis: All Categories

      You can select the categories defined in the category modeler here.

    • Content Analysis: Accuracy, Content Analysis: Language, Email Body, Email Complete, Email From Field, and Email Subject

      You can enter the text you want to search for, and the type of search you want to use in the different areas of the e-mail in informal DSNs.

  4. Select follow-up actions in the Actions keyblock.

    In the Preview keyblock, you see a summary of the conditions and actions that you are defining.

  5. Check and release your rules.