In SAP Collections Management, you can define test series for champion-challenger analyses. You can define challenger strategies for a certain percentage of the champion strategies and assign these to the master data groups for the analysis.

You can generate worklists from dunning runs, both in SAP Collections Management and with the classic dunning functions, and then use these as the basis for making telephone calls to your customers or for telephony systems. You can define responsibilities for processing the worklists at department, group, or collection specialist level.

In addition to surcharges on withholding tax, you can also define reductions.

You can define any base withholding tax amounts, percentages, and withholding tax amounts at business partner item level.

You can assign receivables and payables to a profit center.

The profit center, segment, business area, and the account assignments from Funds Management (FM) can be passed on from the receivables to the tax items. If necessary, the tax items can be distributed to different account assignments.

You can assign balance sheet account postings (for example, bank and bank clearing accounts) to a profit center.

You can add partial receivables amounts to an installment plan. You can also define a different amount for the first installment from the subsequent installments. You can also charge additional surcharges, for example inflation surcharges, to installment plans.

You can perform automatic receivables write-off according to a time and amount grid.

Classic revenue distribution is available as a mass processing activity. The enhanced revenue distribution functions enable you not only to distribute receivables items that have been cleared by a payment, but also open receivables items and payments on account to final recipients.

You can group items before automatic clearing.

In the case of mass processing activities, you can define the class of the problem messages listed in the application log.

You can use preselections for master data to select business partners or contract accounts in the payment run.

In cross-country payment transactions you can specify the BIC and IBAN instead of the bank number and account number in payment lots and in the transfer programs for generating payment lots in Contract Accounts Receivable and Payable.

Extractors for the payment and return history and Collections Management work items add to the analysis functions in SAP NetWeaver Business Intelligence (SAP NetWeaver BI).

You can transfer dispute cases from SAP Dispute Management to an external application for further processing; for example, you can also create and process dispute cases in a Customer Interaction Center.

You can also subsequently integrate the Funds Management (FI-FM) component in Public Sector Management with Contract Accounts Receivable and Payable.

If the events and amounts for deferred revenue recognition are not available during invoicing, you can define that revenue recognition is to be triggered by events.

You can use ledger groups for postings for doubtful entries or individual value adjustments to update selected books.

In the case of value adjustments, you can specify a value adjustment amount, which the system then uses to make the individual value adjustment to a receivable.

You can create installment plan evaluations for the key date so that installment plans are taken into account when creating the sorted list of open items for balancing purposes.

Enterprise services are available in addition to the previous file interface for submission to collections. In addition, a monitor is available for external collection services, as well as transactions for processing collection agency information and posting payments to collection agencies. The namespace http://sap.com/xi/FICA/Global2 contains other enterprise services in addition for those used for submissions to collections and external cash desk services.

The following functions are available for external cash desk services if you implement the relevant enterprise services:

Enterprise services for clearing and returns are available for reporting events to external systems, and enterprise services for the account balance and dunning are available for reading information.

Italy

You can levy bollow for customers with a tax exception.

USA

Contract Accounts Receivable and Payable supports the process.