In Collections Management, you can define test series for champion/challenger analyses. For a certain percentage of champion strategies, you can specify challenger strategies and assign them to master data groups for analysis.

Both in Collections Management and with classic dunning, you can generate worklists from your dunning runs. You can use these worklists for contacting your customers by telephone or for telephony systems.

You can specify the responsibilities for processing worklists at the department level, unit level, and/or at the level of the collection specialist.

Reductions are possible for withholding tax to be withheld, in addition to surcharges.

You can specify all the withholding tax base amounts you need — percentages as well as withholding tax amounts at the level of the business partner item.

You can enter account assignment to profit centers for receivables and liabilities.

Profit centers, segments, business areas and FM account assignments can be passed on from receivables to tax items. The tax items can also be distributed to different account assignments. (For more information, see Account Assignment of Tax Items.)

Postings to balance sheet accounts (such as bank accounts and bank clearing accounts) can also be posted with account assignment to a profit center.

You can include partial amounts from receivables in an installment plan. In addition, you can set a different amount for the first installment than for the other installments. You can also levy other surcharges, for instance due to inflation, in the installment plan. (For more information, see Creating Installment Plans.)

You can use age and amount grids for automatically writing off receivables.

Classic revenue distribution is available as a mass activity.

Using enhanced revenue distribution, you can not only distribute receivables items cleared by payment to final recipients, but also open receivables items and payments on account.

You can group items together before they are cleared automatically.

For mass activities, you can specify the problem class for the messages output in the application log.

In the payment run, you can use preselections for master data in order to select business partners or contract accounts.

For international payment transactions, Contract Accounts Receivable and Payable supports the use of the BIC and IBAN instead of the bank number and bank account number. This applies to payment lots and to the transfer program for generation payment lots.

Extractors for the payment and returns history, as well as for work items of Collections Management, enhance reporting in SAP NetWeaver Business Intelligence (SAP NetWeaver BI).

You can transfer dispute cases of SAP Dispute Management to an external application for further processing. For example, you can create and process dispute cases in a customer interaction center.

You can integrate the Funds Management (PSM-FM) component of Public Sector Management with Contract Accounts Receivable and Payable after it is already running.

For cases where you know neither the timing nor the amount for the recognition of deferred revenue at the time of invoicing, you can use events to trigger the revenue recognition.

You can use ledger groups for posting for doubtful entries or individual value adjustments to update specifically to selected ledgers.

For value adjustments, you can enter an explicit value adjustment amount that the system uses to individually adjust the receivable.

You can create installment plan analyses for a key date in order to include installment plans when you sort open items by due date for financial reporting purposes.

For submitting to collection agencies, enterprise services are now available in addition to the file interfaces used until now. (For more information, see Communicating with Collection Agencies Using Enterprise Services and Transfer of Information from Enterprise Services.) There is also a monitor for external collection services, along with transactions for processing collection agency information and for posting collection agency payments. Besides these enterprise services for submitting to collection agencies and for external cash desk services, additional enterprise services are available in the namespace http://sap.com/xi/FICA/Global2.

Using enterprise services in the area of external cash desk services, you can:

For reporting events to external systems, there are enterprise services for clearing and returns; for reading information, there are enterprise services for the account balance and for dunning.

Italy

You can levy Bollo for customers with tax exceptions.

USA

Contract Accounts Receivable and Payable supports the check escheatment process for checks that were not cashed by the recipient within a certain time period.