When you insert hyperlinks in mail forms, you can use tracking functions to record how recipients respond to the hyperlinks.
You can choose from two tracking functions:
Tracking through an intermediate site
When you send the personalized mail, the system adds a globally unique identifier (GUID) that identifies the business partner and campaign.
Tracking through a target site
This function is suitable for internal Web pages only (for example, a Web shop), where GUID information can be recorded.
The URL in the hyperlink must refer to a Web page from which a function module in SAP CRM can be accessed by remote function call (RFC). At this point, the Web page must transfer the GUID and the URL_GUID to the function module CRM_IM_UPD_CLICK_CNTR
.
You can find the GUID after MIG=
.