Employee Component Setup
You use this process to set up the Employees
component
of the Mobile Sales and Mobile Service applications.
In CRM Enterprise:
Create an employee record
Define the organization hierarchy
An organization hierarchy depicts the order in which various organizational units and positions are arranged in your company. You create an organization hierarchy by creating organizational units and positions and then building relationships between them.
Assign the employee to the organization hierarchy
An employee’s hierarchy appears in mobile applications only if you have assigned that employee to a specific position in the organization structure.
In the Admin Console
:
Assign a site ID.
If a site ID is not available, you need to create one. For more information, see Creating, Changing or Deleting Sites.
Create a user name and password for the employee and assign them to the site.
Subscribe to the employee data subscriptions.
Only
a bulk subscription for Employees
is possible.
Only mobile clients that have subscribed to the respective publication can
receive employee data.
Create a User by Employee
subscription
for more users to access the mobile application.
In Mobile System Maintenance (MSY), define the logical address for the employee by choosing
This value is required if you want to set up the Mobile Sales application to generate numbers automatically for sales transactions. For more information, see Defining Number Generation Settings for Sales Transactions.
In mobile application, assign a calendar template to the employee by choosing
The calendar template helps maintain the working and non-working hours of employees.
Note
You can also create and maintain calendar templates in MSY by choosing For more information, see Calendar Template Workflow.