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Technical Data

Technical Name of Business Function

EA_ICM_ICM_CORE_03

Type of Business Function

Enterprise Business Function

Available As Of

SAP Enhancement Package 5 for SAP ERP 6.0

Technical Usage

Central Applications

Application Component

EA-APPL 605

Directly Dependent Business Function Requiring Activation in Addition

Incentive and Commission Management EA_ICM_ICM_CORE_02

You can use this business function to achieve your sales targets quickly, easily and cost-effectively with the help of incentives and commission. The Incentive and Commission Management business function helps to motivate your partners and employees by increasing sales and revenue and introducing new products or distribution channels in a short period of time. Incentive and Commission Management allows you to define clear and transparent models, which result in sales activities that are fully aligned with your corporate strategy. In addition, the Incentive and Commission Management business function provides a clear architecture for enhancing existing cross-system scenarios for Incentive and Commission Management with central SOA services. You can build composites based on these central services.

The standard integration features provide tools and methods to allow you to steer your sales force effectively, while the flexible nature of Incentive and Commission Management means you can react swiftly to changing strategies and implement the required changes immediately.

The enhanced features of this business function allow you to do the following:

  • Make changes to channel management and product management

  • Implement and maintain business rules for compensation plans using a flexible, rules-based compensation system

  • Reduce maintenance efforts and costs with a shorter time to market and reduced complexity of the system landscape

  • Calculate commission consistently, using multiple cross-over business transactions as one logical business unit

  • Create compensation formulas without the need to rely on IT departments for plan modeling and implementation

  • Use the Web Dynpro ABAP portal roles for Incentive and Commission Management

Integration

Incentive and Commission Management is integrated with all relevant applications to support all major business processes:

  • Organizational Management

  • Use of the central business partner

  • Correspondence

  • CRM

  • FS Policy Management

  • FS Collection and Disbursement

  • Payroll

  • Accounts Payable / Receivable

  • Condition technique

Incentive and Commission Management is integrated with the central components to maximize processing of remuneration.

The enhanced integration of this business function reduces implementation costs while improving the standard integration scenarios for SAP Incentive and Commission Management in the following industries:

  • Automotive industry

    DBM (Dealer Business Management) is SAP's solution for automotive dealers. DBM-ICM technical packages deliver preconfiguration for DBM in Incentive and Commission Management.

  • Insurance industry

    The ICM-FS technical packages enable integration to FS components as well as to industry-specific system and Customizing sample entries.

  • Utility industry

    You can configure account assignment to FI-CA (IBU Utilities) for remuneration type and settlement type respectively.

Prerequisites

You have installed the following components as of the version mentioned:

Type of Component

Component

Is Needed Only for the Following Features

EA-APPL

EA-APPL 603

EA_APPL 604

Portal Content

BPIS7ICMAL 1.51

BPIS7ICMPT 1.51

BPIS7FSSAL 1.51

BPIS7FSSRI 1.51

As of business packages:

BP ERP ICM ANALYST

BP ERP ICM PARTICIPANT

BP ERP ICM SALES ANALYST (INS)

BP ERP ICM SALES REP (INS)

Related Business Functions
Related Switches

  • ICM_03 (for code)

  • ICM_03_UI (for UI)

Customizing Settings

  Incentive and Sales Force Management   General Application Modeling and Administration   Installation of Application.  

Features

The Incentive and Commission Management business function provides the following features:

Commission

Definition, design and construction of commission plans including rules, agreement types, templates, and services. You can define remuneration elements for performance-related entitlements, flat rates, guarantees, liability scenarios, and target agreements.

Master Data

Master data comprises commission contract partners, commission contracts (standard contracts and individual contracts), contract bundles, and the organizational structure.

Transaction Data

You can calculate commission on the basis of a specific business transaction or you can post it directly. There are several functions to support the processing of pending commission and mass activities. Closing and settlement activities result in commission being disbursed to the entitled recipients.

Correspondence

You define the handling of correspondence between contract partners in the communication agreement, which is part of the commission contract. The communication agreement controls the communication process, where information on the individual tasks is exchanged.

Archiving

Application data and mass data from the database that is no longer used is stored in archive files. Archived data remains accessible for use in analyses.

Remuneration Inquiry

A remuneration inquiry is the customer-specific display of results from the valuation, remuneration, and due date processes, which are saved in various tables in Incentive and Commission Management.

Framework for Object Assignment

Insurance companies, for example, often change the assignments between commission-relevant objects and commission recipients. When entitlements and liabilities are transferred, all or parts of open entitlements can be transferred to one or more commission contract partners, partially or entirely.

Workflow

The commission case is integrated with SAP Workflow, which means you can process pending cases and commission cases that are rejected by the interface with a minimum amount of manual effort. As soon as a pending case is created or the interface rejects a commission case, the system creates a work item in SAP Workflow and sends to the responsible commission clerk.

User Interface and Usability

The user interfaces (UIs) for the roles of Sales Compensation Analyst, Credential Manager, and Sales Representative provide easy-to-use functions for the most common tasks and reports. All existing UIs based on Web Dynpro for Java technology have been changed to Web Dynpro for ABAP. The UI and functions are consistent with the previous UI, but the technology switch to Web Dynpro for ABAP provides a homogeneous technical platform for users working in these roles in Incentive and Commission Management.

Enterprise Services Bundle for Commission

You can implement your own integration scenarios or composites inexpensively and efficiently by using the services in the Enterprise Services (ES) bundle for commission. You can create, change, reverse, and find commission cases and commission documents using the ES bundle for commission. A clear picture of the service landscape results in lower costs for implementation and maintenance.

Functional Enhancements

  • Commission Case Buffer

    The commission case buffer enables the processing of multiple dependent commission cases in one Logical Unit of Work (LUW). The performance of the commission case buffer has been enhanced.

  • Business Rule Editor

    The Business Rule Editor calculation tool provides an easy-to-use graphical interface for maintaining the formulas and conditions used during calculation of valuation and remuneration.

  • Sales Representative Portal Role

    The Sales Representative portal role allows you to keep track of earned remuneration and payment entitlements as well as target achievement actuals and potentials. The UI base has been changed from Web Dynpro for Java technology to Web Dynpro for ABAP.