SAP Library - Functions for the Utilities Industry

Start Level 1 Node: Functions for the Utilities Industry

Functions for the Utilities Industry

End Level 1 Node: Functions for the Utilities Industry

Start Level 2 Node: Business Agreement

Business Agreement

End Level 2 Node: Business Agreement

Start Level 2 Node: Account Overviews

Account Overviews

End Level 2 Node: Account Overviews

Start Level 3 Node: Interaction Records Search

Interaction Records Search

End Level 3 Node: Interaction Records Search

Start Level 2 Node: Technical Data (SAP for Telecommunications) and Technical Object

Technical Data (SAP for Telecommunications) and Technical Object

End Level 2 Node: Technical Data (SAP for Telecommunications) and Technical Object

Start Level 3 Node: Searching for events using the AMI Event Monitor

Searching for events using the AMI Event Monitor

End Level 3 Node: Searching for events using the AMI Event Monitor

Start Level 2 Node: Utility Quotation

Utility Quotation

End Level 2 Node: Utility Quotation

Start Level 2 Node: Utility Contract

Utility Contract

End Level 2 Node: Utility Contract

Start Level 2 Node: Utility Quotations and Utility Contracts

Utility Quotations and Utility Contracts

End Level 2 Node: Utility Quotations and Utility Contracts

Start Level 2 Node: Move-In

End Level 2 Node: Move-In

Start Level 2 Node: Move-Out

End Level 2 Node: Move-Out

Start Level 2 Node: Functions for the Interaction Center (Utilities Industry)

Functions for the Interaction Center (Utilities Industry)

End Level 2 Node: Functions for the Interaction Center (Utilities Industry)

Start Level 3 Node: Account Identification (IS-U Criteria)

Account Identification (IS-U Criteria)

End Level 3 Node: Account Identification (IS-U Criteria)

Start Level 3 Node: Payment Data

End Level 3 Node: Payment Data

Start Level 3 Node: Enter Meter Reading

Enter Meter Reading

End Level 3 Node: Enter Meter Reading

Start Level 3 Node: Meter Reading in Contract Management

Meter Reading in Contract Management

End Level 3 Node: Meter Reading in Contract Management

Start Level 3 Node: Bill Correction

Bill Correction

End Level 3 Node: Bill Correction

Start Level 3 Node: Budget Billing Plan

Budget Billing Plan

End Level 3 Node: Budget Billing Plan

Start Level 3 Node: Payment Plan

End Level 3 Node: Payment Plan

Start Level 3 Node: Payment Scheme

End Level 3 Node: Payment Scheme

Start Level 3 Node: Credit Card Verification

Credit Card Verification

End Level 3 Node: Credit Card Verification

Start Level 3 Node: Product Proposal in the Interaction Center

Product Proposal in the Interaction Center

End Level 3 Node: Product Proposal in the Interaction Center

Start Level 4 Node: Product Proposal: Configuration of the Backend System

Product Proposal: Configuration of the Backend System

End Level 4 Node: Product Proposal: Configuration of the Backend System

Start Level 3 Node: Account Balance

Account Balance

End Level 3 Node: Account Balance

Start Level 4 Node: Account Overview

Account Overview

End Level 4 Node: Account Overview

Start Level 4 Node: Balances Overview

Balances Overview

End Level 4 Node: Balances Overview

Start Level 4 Node: Document/Item Display

Document/Item Display

End Level 4 Node: Document/Item Display

Start Level 3 Node: Dunning Notices

Dunning Notices

End Level 3 Node: Dunning Notices

Start Level 3 Node: Worklists

End Level 3 Node: Worklists

Start Level 3 Node: Searching for events using the AMI Event Monitor

Searching for events using the AMI Event Monitor

End Level 3 Node: Searching for events using the AMI Event Monitor

Start Level 3 Node: Sending Text Messages to a Device

Sending Text Messages to a Device

End Level 3 Node: Sending Text Messages to a Device

Start Level 3 Node: Collection History

Collection History

End Level 3 Node: Collection History

Start Level 3 Node: Installment Plans

Installment Plans

End Level 3 Node: Installment Plans

Start Level 3 Node: Payments

End Level 3 Node: Payments

Start Level 3 Node: Promise to Pay

End Level 3 Node: Promise to Pay

Start Level 3 Node: Alerts in Interaction Center for Financial Customer Care

Alerts in Interaction Center for Financial Customer Care

End Level 3 Node: Alerts in Interaction Center for Financial Customer Care

Start Level 3 Node: Documents

End Level 3 Node: Documents

Start Level 3 Node: Integration with Document Management in SAP CRM

Integration with Document Management in SAP CRM

End Level 3 Node: Integration with Document Management in SAP CRM

Start Level 3 Node: Service Location Workbench in the Interaction Center

Service Location Workbench in the Interaction Center

End Level 3 Node: Service Location Workbench in the Interaction Center

Start Level 3 Node: Account Identification (Utilities-Specific)

Account Identification (Utilities-Specific)

End Level 3 Node: Account Identification (Utilities-Specific)

Start Level 2 Node: Functions for the Key Account Manager Portal (Utilities Industry

Functions for the Key Account Manager Portal (Utilities Industry

End Level 2 Node: Functions for the Key Account Manager Portal (Utilities Industry

Start Level 3 Node: Profiles

End Level 3 Node: Profiles

Start Level 3 Node: Object Set

End Level 3 Node: Object Set

Start Level 3 Node: Service Location Workbench in CRM WebClient UI

Service Location Workbench in CRM WebClient UI

End Level 3 Node: Service Location Workbench in CRM WebClient UI

Start Level 3 Node: Utilities Check Cockpit

Utilities Check Cockpit

End Level 3 Node: Utilities Check Cockpit

Start Level 2 Node: Disconnection/Reconnection

Disconnection/Reconnection

End Level 2 Node: Disconnection/Reconnection

Start Level 3 Node: Disconnection and Reconnection

Disconnection and Reconnection

End Level 3 Node: Disconnection and Reconnection

Start Level 4 Node: Notification Work Items

Notification Work Items

End Level 4 Node: Notification Work Items

Start Level 3 Node: Detailed Device Overview

Detailed Device Overview

End Level 3 Node: Detailed Device Overview

Start Level 3 Node: Technical Data Environment

Technical Data Environment

End Level 3 Node: Technical Data Environment

Start Level 3 Node: Technical Data Workbench

Technical Data Workbench

End Level 3 Node: Technical Data Workbench

Start Level 3 Node: Disconnection and Reconnection Example

Disconnection and Reconnection Example

End Level 3 Node: Disconnection and Reconnection Example

Start Level 2 Node: Definition and Sale of Products and Product Packages

Definition and Sale of Products and Product Packages

End Level 2 Node: Definition and Sale of Products and Product Packages