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Function documentationGeneral Data for Marketing Projects

 

This document describes the Marketing-specific settings that need to be made in General Data for marketing projects.

To use many of the functions, you first need to make the relevant settings in Customizing.

Prerequisites

In Customizing for Customer Relationship Management you have:

  • Made the settings for the marketing project type, objectives and tactics by choosing Start of the navigation path Marketing Next navigation step Marketing Planning and Campaign Management Next navigation step Basic Data Next navigation step Define Types/Objectives/Tactics End of the navigation path

    You can also set the objectives or the tactics individually in the respective individual activities which can also be found in Basic Data.

  • Set the priority by choosing Start of the navigation path Marketing Next navigation step Marketing Planning and Campaign Management Next navigation step Basic Data Next navigation step Define Priorities for Marketing Projects End of the navigation path

  • Made authorization settings by choosing Start of the navigation path Marketing Next navigation step Marketing Planning and Campaign Management Next navigation step General Settings Next navigation step Define Authorization Group End of the navigation path

  • Defined a planning profile group by choosing Start of the navigation path Marketing Next navigation step Marketing Planning and Campaign Management Next navigation step Key Figure Planning Next navigation step Define Planning Profile Groups End of the navigation path

  • Maintained additional dates by choosing Start of the navigation path Marketing Next navigation step Marketing Planning and Campaign Management Next navigation step Basic Data Next navigation step Define Additional Date Ranges End of the navigation path

  • Defined buying pattern types by choosing Start of the navigation path Trade Promotion Management Next navigation step Basic Data Next navigation step Define Default Buying Pattern Types End of the navigation path

Features

Account Type

This is a trade promotion and deal specific field. If you are planning a trade promotion or deal, you need to enter the type of account for which the trade promotion or deal is intended. In Account Type, you can enter one of the following values:

  • An account ID

  • A hierarchy node ID

  • A target group (if you have a large number of business partners). This must be an active target group of segment category Promotions.

Once you choose one of the above, the field Planning Account is open for input, where you can enter a specific account, hierarchy node ID or target group description.

When you choose a target group, a hyperlink is available in the overview page, which allows you to navigate to Segments and view your target group.

Employee Responsible

Here you can enter the business partner responsible for a marketing project. There is also an Involved Parties assignment block where you can enter more precise business partner details.

Territory ID

This field is validated against the Employee Responsible field. This means that the territories that you can define are dependent on the employee responsible.

The territory assigned will have an impact on product assignment. You will only be able to assign products that are valid for a particular territory.

Campaign Code

The campaign code is used to encode the campaign as a product order number. See the Customizing activity Start of the navigation path Customer Relationship Management Next navigation step CRM Cross-Application Components Next navigation step Global Settings for Product Order Numbers End of the navigation path.

Currency

Here you can define the currency to be used in promotion planning. The currency is defaulted from the marketing project's user organization data. You can change the currency here, however, if you need to use another currency other than the defaulted one. If the currency is defined in the planning profile, then this currency is not used.

Sales Organization

You can enter a sales area consisting of a sales organization with a distribution channel or division.

You can also view details of an assigned campaign for a trade promotion. This information, however, is entered in the Marketing Calendar and only displayed in the other applications. If the attribute is set in the Marketing Calendar, a hard link is created between the trade promotion and the campaign or campaign element. This hard link signifies that a trade promotion is in some way connected to a campaign, for example, there may be an advert running at the moment for a certain brand and you wish to include this information in a trade promotion with a customer who is a regular buyer of this particular brand. If a campaign is connected to a trade promotion, checks are built in so that it cannot be deleted whilst still assigned to the promotion.

Marketing Organization

This attribute defines how a customer organizes their marketing departments. By associating a marketing structure to an organizational unit, you can promote your marketing activities. This allows you to determine which brand of product an organizational unit can promote for their marketing organization. When a user accesses the system, the logon ID of the user is defaulted in the Employee Responsible field based on the (employee) role assigned to them.

Exclusive

If you select this indicator, it signifies that a trade promotion is to be used exclusively without it being combined with other trade promotions when you create a sales order.

From the sales order application, the users cannot attach more than one trade promotion to their order if the trade promotion is marked as exclusive. They can however include several trade promotions that are not exclusive in one go.

cProjects

You can set up a direct link from your marketing project to cProjects. Campaigns can reference cProjects and vice-versa, enabling organizations to link marketing initiatives with collaborative project planning that occurs in other parts of the organization. For example, a product launch campaign planned by the marketing department (with CRM Marketing) could be linked to a product development project planned in the R&D department (with cProjects).

cProjects does not have to be installed on the actual CRM System, it can be installed on any system that is connected to the CRM System via an RFC connection. In Customizing for Marketing Planning and Campaign Management, set up an RFC connection to the system where cProjects is installed by choosing Start of the navigation path System Landscape Next navigation step Define Target Systems (ERP, BI, SEM, CPRO) End of the navigation path. Here you enter identification MKTPLCRPO and parameter type MKTPLCPRORFC.

KPI Evaluation for Alerts

You can show aggregated information on the key performance indicators for a trade promotion in the form of a traffic light.

Transfer to ERP

You set this indicator if you want a marketing project to be transferred to SAP ECC for cost planning.

Action Profile

You can assign an action profile to the marketing project. The purpose of this action profile is to define an action (such as sending an e-mail) and its application context (campaign, trade promotion). Depending on the application context, you can define schedule conditions (whether the action is scheduled) and start conditions (whether the action is executed). These conditions are based on values from the application context, such as priority and planned start date.

You define the actions in Customizing for Customer Relationship Management by choosing Start of the navigation path Basic Functions Next navigation step Actions Next navigation step Actions in Marketing Planning Next navigation step Change Actions and Conditions Next navigation step Define Action Profiles and Actions End of the navigation path, and defining the conditions in Define Conditions. Once the settings are made, you can assign an action profile to a marketing project. These actions are triggered in the Scheduled Actions assignment block.

Workday Calendar

Here you enter the workday calendar you wish to be taken into account for your planning and date checks. For example, if you choose Germany, the system takes into account all of the public holidays in Germany. You can choose your workday calendar in Start of the navigation path Marketing Next navigation step Account Defaults End of the navigation path .