This document describes the Marketing-specific settings that need
to be made in General Data
for marketing projects.
To use many of the functions, you first need to make the relevant settings in Customizing.
In Customizing for Customer Relationship Management you have:
Made the settings for the marketing project type, objectives and tactics by choosing
You can also set the objectives or
the tactics individually in the respective individual activities which can
also be found in Basic Data
.
Set the priority by choosing
Made authorization settings by choosing
Defined a planning profile group by choosing
Maintained additional dates by choosing
Defined buying pattern types by choosing
Account Type
This is a trade promotion and deal specific field. If you are planning
a trade promotion or deal, you need to enter the type of account for which
the trade promotion or deal is intended. In Account Type
,
you can enter one of the following values:
An account ID
A hierarchy node ID
A target group (if you have a large number of business partners).
This must be an active target group of segment category Promotions
.
Once you choose one of the above, the field Planning
Account
is open for input, where you can enter a specific
account, hierarchy node ID or target group description.
When you choose a target group, a hyperlink is available in the
overview page, which allows you to navigate to Segments
and
view your target group.
Employee Responsible
Here you can enter the business partner responsible for a marketing
project. There is also an Involved Parties
assignment
block where you can enter more precise business partner details.
Territory ID
This field is validated against the Employee Responsible
field.
This means that the territories that you can define are dependent on the employee
responsible.
The territory assigned will have an impact on product assignment. You will only be able to assign products that are valid for a particular territory.
Campaign Code
The campaign code is used to encode the campaign as a product order number. See the Customizing activity
.Currency
Here you can define the currency to be used in promotion planning. The currency is defaulted from the marketing project's user organization data. You can change the currency here, however, if you need to use another currency other than the defaulted one. If the currency is defined in the planning profile, then this currency is not used.
Sales Organization
You can enter a sales area consisting of a sales organization with a distribution channel or division.
You can also view details of an assigned campaign for a trade promotion. This information, however, is entered in the Marketing Calendar and only displayed in the other applications. If the attribute is set in the Marketing Calendar, a hard link is created between the trade promotion and the campaign or campaign element. This hard link signifies that a trade promotion is in some way connected to a campaign, for example, there may be an advert running at the moment for a certain brand and you wish to include this information in a trade promotion with a customer who is a regular buyer of this particular brand. If a campaign is connected to a trade promotion, checks are built in so that it cannot be deleted whilst still assigned to the promotion.
Marketing Organization
This attribute defines how a customer organizes their marketing
departments. By associating a marketing structure to an organizational unit,
you can promote your marketing activities. This allows you to determine which
brand of product an organizational unit can promote for their marketing organization.
When a user accesses the system, the logon ID of the user is defaulted in
the Employee Responsible
field based on the
(employee) role assigned to them.
Exclusive
If you select this indicator, it signifies that a trade promotion is to be used exclusively without it being combined with other trade promotions when you create a sales order.
From the sales order application, the users cannot attach more than one trade promotion to their order if the trade promotion is marked as exclusive. They can however include several trade promotions that are not exclusive in one go.
cProjects
You can set up a direct link from your marketing project to cProjects. Campaigns can reference cProjects and vice-versa, enabling organizations to link marketing initiatives with collaborative project planning that occurs in other parts of the organization. For example, a product launch campaign planned by the marketing department (with CRM Marketing) could be linked to a product development project planned in the R&D department (with cProjects).
cProjects does not have to be installed on the actual CRM System,
it can be installed on any system that is connected to the CRM System via
an RFC connection. In Customizing for Marketing Planning and
Campaign Management
, set up an RFC connection to the system
where cProjects is installed by choosing . Here you enter identification MKTPLCRPO
and
parameter type MKTPLCPRORFC
.
KPI Evaluation for Alerts
You can show aggregated information on the key performance indicators for a trade promotion in the form of a traffic light.
Transfer to ERP
You set this indicator if you want a marketing project to be transferred to SAP ECC for cost planning.
Action Profile
You can assign an action profile to the marketing project. The purpose of this action profile is to define an action (such as sending an e-mail) and its application context (campaign, trade promotion). Depending on the application context, you can define schedule conditions (whether the action is scheduled) and start conditions (whether the action is executed). These conditions are based on values from the application context, such as priority and planned start date.
You define the actions in Customizing for Customer
Relationship Management
by choosing ,
and defining the conditions in Define Conditions
.
Once the settings are made, you can assign an action profile to a marketing
project. These actions are triggered in the Scheduled Actions
assignment
block.
Workday Calendar
Here you enter the workday calendar you wish to be taken into account for your planning and date checks. For example, if you choose Germany, the system takes into account all of the public holidays in Germany. You can choose your workday calendar in
.