PSCD, Collections Management 
Technical name of business function |
PSCD_COLLECTIONS_MANAGEMENT |
Type of business function |
Industry Business Function |
Available as of |
SAP Enhancement Package 3 for SAP ERP 6.0: |
ECC software component |
IS-PS-CA 603 EA-APPL 603 SAP_APPL 603 FI-CA 6.03 |
ECC application component |
Public Sector Contract Accounts Receivable and Payable (IS-PS-CA) |
Business Intelligence Content |
Not relevant |
SAP Enterprise Services |
As of FI-CA 602, namespace http://sap.com/xi/FICA/global |
JAVA software component |
Not relevant |
Portal Content |
Not relevant |
Supplemental parts in other SAP applications |
Not relevant |
Business function that you have to activate additionally |
This Business Function provides enhanced functions in the following areas:
Collections Management
Collections Management enables you to dun receivables based on flexible, customer-specific collection strategies. These reduce the Days Sales Outstanding, the processing time for a collection activity and the number of write-offs.
With the creation of an installment plan, you can update the credit rating of a business partner and thereby let their payment behavior flow directly into their credit rating.
Promises to pay for due or overdue receivables that you agree in collection activities with your taxpayers can be held directly in the system.
Enhanced Inbound Correspondence
You can use this function to monitor the relevant submission date of returns or other inbound correspondence and dun the outstanding returns automatically.
Payment processing
In the interest of improved customer service, you can connect external cash desks to Contract Accounts Receivable and Payable, thereby making it easier for your customers to pay invoices.
The option of return posting for wrongly assigned on-account payments to the clarification account makes clarification processing for the payment lot easier and shortens the processing times of clarification.
The payment run includes a bank direct debit agreed with the customer.
External interfaces
Information container, which you can use to send data from Contract Accounts Receivable and Payable to external systems, makes the data transfer to different system landscapes easier.
Integration
The enhancement of data extraction with business partner items and dunning histories supports you in making decisions based on your Business Intelligence.
The displaying of any information such as the last payment of a customer in SAP CRM Financial Customer Care Interaction Center provides a central view of your customers now in CRM as well.
You can use balance variants in the account balance display for improved transparency.
Prerequisites
You have set up application component Contract Accounts Receivable and Payable (FI-CA). You have activated Business Function Set Industry Extension for Public Sector and Business Function PSCD, Collections Management. For information on activating the individual functions in Customizing, see the release information: PSCD_COLLECTIONS_MANAGEMENT: PSCD, Collections Management (new).
Features
With component Collections Management you can dun flexibly and group items for dunning. You can create, manage, and process collection workitems. You can distribute these workitems to worklists. You manage the worklists and create a collection history.
Inbound correspondence represents the tax obligation of a taxpayer to submit a correspondence (such as a tax return) to the tax authority unrequested through to a due date. Inbound correspondence provides functions that you can use to monitor the relevant submission dates and automatically dun outstanding tax returns. For more information, see Enhanced Inbound Correspondence.
You can also group balance variants in addition to existing totals in the account balance display in Customizing.
You can extract business partner items and the dunning history with a Delta update function for Business Intelligence.
For payment processing you can connect external cash desks using SAP Enterprise Services.
With the information container you have a tool that you can use to save information within a certain process, such as returns processing, in order to send it to external systems using a mass activity later on.
For each installment plan category, you can define a creditworthiness value that is assigned to the correct business partner.
In SAP CRM Financial Customer Care Interaction Center you can display additional information on the customer, such as their last payment.
You can return posted items to the clarification account using the new transaction Post Bank On-Account Payment to Clarification.
You can include a bank direct debit limit for the payment run.
You can accept, approve, manage, and evaluate promises to pay from customers.
In Contract Accounts Receivable and Payable there are new Enterprise Services available as interfaces in SAPNetWeaver – Exchange Infrastructure (XI) .
New archiving objects are available to relieve your database, such as promise to pay, external payment information, collection worklist and collection workitem.
The Document Management Service (DMS) archives documents and links the archived documents with the application objects of Contract Accounts Receivable and Payable. You can find more information under Document Management Service.
The following new Enterprise Services are available as XI interfaces in Contract Accounts Receivable and Payable:
CashPointPaymentCreateNotification_In
CashPointPaymentReverseNotification_In
CashPointClosingDocumentNotification_In
CashPointOpenItemSummaryNotification_In
CashPointOpenItemSummaryByElementsQueryResponse_In
CollectionsWorkListNotification_Out
CollectionsWorkListItemCancellationNotification_Out
CollectionsWorkListItemStatusByCollectionsWorkListItemIDQueryResponse_Out