SAP Library - Business Functions for SAP Customer Relationship Management

Start Level 1 Node: Business Functions for SAP Customer Relationship Management

Business Functions for SAP Customer Relationship Management

End Level 1 Node: Business Functions for SAP Customer Relationship Management

Start Level 2 Node: Infrastructure

End Level 2 Node: Infrastructure

Start Level 2 Node: Performance Improvements

Performance Improvements

End Level 2 Node: Performance Improvements

Start Level 2 Node: Loyalty Partner Management

Loyalty Partner Management

End Level 2 Node: Loyalty Partner Management

Start Level 2 Node: Loyalty Productivity

Loyalty Productivity

End Level 2 Node: Loyalty Productivity

Start Level 2 Node: Reporting Extractors for Contingent Liabilities

Reporting Extractors for Contingent Liabilities

End Level 2 Node: Reporting Extractors for Contingent Liabilities

Start Level 2 Node: Marketing Productivity

Marketing Productivity

End Level 2 Node: Marketing Productivity

Start Level 2 Node: Marketing Mailform Productivity

Marketing Mailform Productivity

End Level 2 Node: Marketing Mailform Productivity

Start Level 2 Node: SAP Real-Time Offer Management

SAP Real-Time Offer Management

End Level 2 Node: SAP Real-Time Offer Management

Start Level 2 Node: Collaborative Campaign Management

Collaborative Campaign Management

End Level 2 Node: Collaborative Campaign Management

Start Level 2 Node: Campaign Wizard

Campaign Wizard

End Level 2 Node: Campaign Wizard

Start Level 2 Node: Marketing Permission

Marketing Permission

End Level 2 Node: Marketing Permission

Start Level 2 Node: High-Volume Marketing

High-Volume Marketing

End Level 2 Node: High-Volume Marketing

Start Level 2 Node: Claims and Funds Management

Claims and Funds Management

End Level 2 Node: Claims and Funds Management

Start Level 2 Node: Funds Management for Marketing

Funds Management for Marketing

End Level 2 Node: Funds Management for Marketing

Start Level 2 Node: Sales and Service for Gateway to SAP NetWeaver Mobile

Sales and Service for Gateway to SAP NetWeaver Mobile

End Level 2 Node: Sales and Service for Gateway to SAP NetWeaver Mobile

Start Level 2 Node: Trade Promotion Management

Trade Promotion Management

End Level 2 Node: Trade Promotion Management

Start Level 2 Node: SAP BusinessObjects Integration and CRM Interactive Reporting

SAP BusinessObjects Integration and CRM Interactive Reporting

End Level 2 Node: SAP BusinessObjects Integration and CRM Interactive Reporting

Start Level 2 Node: Interactive Reporting: Report Area for Sales Agreement

Interactive Reporting: Report Area for Sales Agreement

End Level 2 Node: Interactive Reporting: Report Area for Sales Agreement

Start Level 2 Node: Investigative Case Management

Investigative Case Management

End Level 2 Node: Investigative Case Management

Start Level 2 Node: Partner Channel Management, Market Development Funds

Partner Channel Management, Market Development Funds

End Level 2 Node: Partner Channel Management, Market Development Funds

Start Level 2 Node: Performance and Large Contracts

Performance and Large Contracts

End Level 2 Node: Performance and Large Contracts

Start Level 2 Node: Rule Modeler Usability

Rule Modeler Usability

End Level 2 Node: Rule Modeler Usability

Start Level 2 Node: Sales and Service

Sales and Service

End Level 2 Node: Sales and Service

Start Level 2 Node: Deal Management

Deal Management

End Level 2 Node: Deal Management

Start Level 2 Node: Task-Based User Interface for Interaction Center

Task-Based User Interface for Interaction Center

End Level 2 Node: Task-Based User Interface for Interaction Center

Start Level 2 Node: IC and Communication-Enabled Business Processes

IC and Communication-Enabled Business Processes

End Level 2 Node: IC and Communication-Enabled Business Processes

Start Level 2 Node: IC Inbox Extensions

IC Inbox Extensions

End Level 2 Node: IC Inbox Extensions

Start Level 2 Node: IC Inbox Extensions and Acceleration

IC Inbox Extensions and Acceleration

End Level 2 Node: IC Inbox Extensions and Acceleration

Start Level 2 Node: Multifunctional Shared Services Interaction Center

Multifunctional Shared Services Interaction Center

End Level 2 Node: Multifunctional Shared Services Interaction Center

Start Level 2 Node: UI Framework

End Level 2 Node: UI Framework

Start Level 2 Node: UI Framework Documentation

UI Framework Documentation

End Level 2 Node: UI Framework Documentation

Start Level 2 Node: SOA Documentation

SOA Documentation

End Level 2 Node: SOA Documentation

Start Level 2 Node: High Tech, POS Revenue Recognition

High Tech, POS Revenue Recognition

End Level 2 Node: High Tech, POS Revenue Recognition

Start Level 2 Node: High Tech, Design Win Exchange

High Tech, Design Win Exchange

End Level 2 Node: High Tech, Design Win Exchange

Start Level 2 Node: Intellectual Property Management

Intellectual Property Management

End Level 2 Node: Intellectual Property Management

Start Level 2 Node: BRFplus for Grantor Management

BRFplus for Grantor Management

End Level 2 Node: BRFplus for Grantor Management

Start Level 2 Node: CRM, Grantor Web Request Integration

CRM, Grantor Web Request Integration

End Level 2 Node: CRM, Grantor Web Request Integration

Start Level 2 Node: Financial Customer Care for Public Sector Organizations

Financial Customer Care for Public Sector Organizations

End Level 2 Node: Financial Customer Care for Public Sector Organizations

Start Level 2 Node: Social Services - Benefit Calculation

Social Services - Benefit Calculation

End Level 2 Node: Social Services - Benefit Calculation

Start Level 2 Node: Financial Customer Care for Contract AR/AP (FI-CAX)

Financial Customer Care for Contract AR/AP (FI-CAX)

End Level 2 Node: Financial Customer Care for Contract AR/AP (FI-CAX)

Start Level 2 Node: FCC for Telecommunications

FCC for Telecommunications

End Level 2 Node: FCC for Telecommunications

Start Level 2 Node: Order and Contract Processing for the Telecommunications Industr

Order and Contract Processing for the Telecommunications Industr

End Level 2 Node: Order and Contract Processing for the Telecommunications Industr

Start Level 2 Node: Financial Customer Care for Insurance

Financial Customer Care for Insurance

End Level 2 Node: Financial Customer Care for Insurance

Start Level 2 Node: Energy Retailer

Energy Retailer

End Level 2 Node: Energy Retailer

Start Level 2 Node: Utilities, Maximum Number of Hits in Interaction Center

Utilities, Maximum Number of Hits in Interaction Center

End Level 2 Node: Utilities, Maximum Number of Hits in Interaction Center

Start Level 2 Node: Utilities, Meter Reading in Contract Management

Utilities, Meter Reading in Contract Management

End Level 2 Node: Utilities, Meter Reading in Contract Management

Start Level 2 Node: Interaction Records Improved Search

Interaction Records Improved Search

End Level 2 Node: Interaction Records Improved Search

Start Level 2 Node: Waste and Recycling 1

Waste and Recycling 1

End Level 2 Node: Waste and Recycling 1

Start Level 2 Node: SAP Web Channel Experience Management for SAP CRM

SAP Web Channel Experience Management for SAP CRM

End Level 2 Node: SAP Web Channel Experience Management for SAP CRM

Start Level 2 Node: SAP Web Channel Experience Management 2.0 for SAP CRM

SAP Web Channel Experience Management 2.0 for SAP CRM

End Level 2 Node: SAP Web Channel Experience Management 2.0 for SAP CRM

Start Level 2 Node: SAP Web Channel Experience Management 3.0 for SAP CRM

SAP Web Channel Experience Management 3.0 for SAP CRM

End Level 2 Node: SAP Web Channel Experience Management 3.0 for SAP CRM

Start Level 2 Node: Retail Master Data Integration

Retail Master Data Integration

End Level 2 Node: Retail Master Data Integration

Start Level 2 Node: Assignment Blocks for Complaints & Leads on the BP Overview Page

Assignment Blocks for Complaints & Leads on the BP Overview Page

End Level 2 Node: Assignment Blocks for Complaints & Leads on the BP Overview Page

Start Level 2 Node: Knowledge Article 2

Knowledge Article 2

End Level 2 Node: Knowledge Article 2

Start Level 2 Node: Service Management 1

Service Management 1

End Level 2 Node: Service Management 1

Start Level 2 Node: Enlarged Text Area and Filters in Text Log

Enlarged Text Area and Filters in Text Log

End Level 2 Node: Enlarged Text Area and Filters in Text Log

Start Level 2 Node: Integration of SAP Jam with SAP CRM

Integration of SAP Jam with SAP CRM

End Level 2 Node: Integration of SAP Jam with SAP CRM

Start Level 2 Node: SAP CRM BO Change Notification using SAP NetWeaver Gateway

SAP CRM BO Change Notification using SAP NetWeaver Gateway

End Level 2 Node: SAP CRM BO Change Notification using SAP NetWeaver Gateway

Start Level 2 Node: FS Business Partner Tax Compliance

FS Business Partner Tax Compliance

End Level 2 Node: FS Business Partner Tax Compliance

Start Level 2 Node: Single Euro Payments Area (SEPA) Mandates

Single Euro Payments Area (SEPA) Mandates

End Level 2 Node: Single Euro Payments Area (SEPA) Mandates

Start Level 2 Node: SAP Hybris Commerce for SAP CRM

SAP Hybris Commerce for SAP CRM

End Level 2 Node: SAP Hybris Commerce for SAP CRM