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Object documentationObject


Objects are physical items that are of interest for police work, such as weapons, pieces of clothing, or drugs. They are typically secured during an incident or discovered as part of an investigation.


Technically objects are specific object instances. For example, it is not simply a gun that is discovered, but a gun with the license number 12345, or a car with the license plate number Y659 WE.


Objects can be created directly from cases, leads, or incidents. The object details contain basic information about the object, such as ID, name, and category, and whether the object has been secured (that is, is not missing).

Additional information is used to describe the object in greater detail and provide an overview of its relationships to other entities:

  • Relationships to other entities

    • Locations: for example, where an object was found, or where an object was last seen.

    • Cases, leads, and incidents: an object can be involved in multiple cases, for example, reported stolen (theft of a car) and reported seen during a bank robbery.

    • Parties involved: any persons or organizations connected in some way, as defined by the relationship, with the object.

    • Staff and units: organizations and individuals responsible for investigative work connected with the object. The Internal indicator shows whether the respective party is maintained in the organizational model.

  • Images and supporting documentation

    To identify objects found in your investigations, you can assign different types of documents and store photos and pictures using a specific folder for images in the Attachments assignment block.

    All photos are displayed in the Images assignment block in the form of an overview. Each photo can be enlarged by clicking on it.

    You make the settings required for attachments and pictures in Customizing for Customer Relationship Management under the following:

    • Start of the navigation path Basic Functions Next navigation step Content Management Next navigation step Define Templates for Folders End of the navigation path

    • Start of the navigation path Master Data Next navigation step Products Next navigation step Product Type Next navigation step Assign Content Management Folder Template to Product Type End of the navigation path

    • Start of the navigation path Industry-Specific Solutions Next navigation step Public Sector Next navigation step Investigative Case Management Next navigation step Objects Next navigation step Specify Content Management Folder for Pictures End of the navigation path

    For more information about using standard attachment functions, see CRM Content Management.

  • Change history

    Shows all changes made to the object data.

    For more information, see Change History and Partner History. Note that only the change history is available for ICM objects.


Objects in investigative case management are based on standard object functionality. For more information about standard objects, see Objects.

Other standard functions include merge. You can manually merge duplicate records by creating cleansing cases. This works in the same way as for persons and organizations. For more information, see Merging Records.