SAP Library - Basic Functions

Start Level 1 Node: Basic Functions

Basic Functions

End Level 1 Node: Basic Functions

Start Level 2 Node: E-Mail

End Level 2 Node: E-Mail

Start Level 2 Node: CRM via E-Mail

End Level 2 Node: CRM via E-Mail

Start Level 3 Node: Setting Up CRM via E-Mail with SAP Interactive Forms by Adobe

Setting Up CRM via E-Mail with SAP Interactive Forms by Adobe

End Level 3 Node: Setting Up CRM via E-Mail with SAP Interactive Forms by Adobe

Start Level 2 Node: Worklist

End Level 2 Node: Worklist

Start Level 2 Node: Business Transaction

Business Transaction

End Level 2 Node: Business Transaction

Start Level 2 Node: Communication Management Software

Communication Management Software

End Level 2 Node: Communication Management Software

Start Level 2 Node: CRM Access Control Engine

CRM Access Control Engine

End Level 2 Node: CRM Access Control Engine

Start Level 2 Node: Partner Processing

Partner Processing

End Level 2 Node: Partner Processing

Start Level 2 Node: Date Management (CRM-BF-DAT)

Date Management (CRM-BF-DAT)

End Level 2 Node: Date Management (CRM-BF-DAT)

Start Level 2 Node: Text Management

Text Management

End Level 2 Node: Text Management

Start Level 2 Node: CRM Content Management

CRM Content Management

End Level 2 Node: CRM Content Management

Start Level 2 Node: Pricing

End Level 2 Node: Pricing

Start Level 2 Node: Billing

End Level 2 Node: Billing

Start Level 2 Node: SEPA Direct Debits

SEPA Direct Debits

End Level 2 Node: SEPA Direct Debits

Start Level 2 Node: Free Goods

End Level 2 Node: Free Goods

Start Level 2 Node: Product Configuration with the Configuration Engine in SAP CRM

Product Configuration with the Configuration Engine in SAP CRM

End Level 2 Node: Product Configuration with the Configuration Engine in SAP CRM

Start Level 2 Node: Output Determination

Output Determination

End Level 2 Node: Output Determination

Start Level 2 Node: Actions

End Level 2 Node: Actions

Start Level 2 Node: Template Designer

Template Designer

End Level 2 Node: Template Designer

Start Level 2 Node: Survey Tool

End Level 2 Node: Survey Tool

Start Level 2 Node: Payment Card Processing

Payment Card Processing

End Level 2 Node: Payment Card Processing

Start Level 2 Node: Cash on Delivery

Cash on Delivery

End Level 2 Node: Cash on Delivery

Start Level 2 Node: Entitlement Management

Entitlement Management

End Level 2 Node: Entitlement Management

Start Level 2 Node: Funds Management

Funds Management

End Level 2 Node: Funds Management

Start Level 2 Node: Claims Management

Claims Management

End Level 2 Node: Claims Management

Start Level 2 Node: Campaign Determination

Campaign Determination

End Level 2 Node: Campaign Determination

Start Level 2 Node: Credit Management

Credit Management

End Level 2 Node: Credit Management

Start Level 2 Node: Using External Reference IDs

Using External Reference IDs

End Level 2 Node: Using External Reference IDs

Start Level 2 Node: Software Agent Framework (SAF)

Software Agent Framework (SAF)

End Level 2 Node: Software Agent Framework (SAF)

Start Level 2 Node: Web Event Capture and Web Analysis Guide

Web Event Capture and Web Analysis Guide

End Level 2 Node: Web Event Capture and Web Analysis Guide

Start Level 2 Node: Reporting

End Level 2 Node: Reporting

Start Level 3 Node: CRM Interactive Reports

CRM Interactive Reports

End Level 3 Node: CRM Interactive Reports

Start Level 3 Node: Xcelsius Dashboards

Xcelsius Dashboards

End Level 3 Node: Xcelsius Dashboards

Start Level 2 Node: Condition Technique

Condition Technique

End Level 2 Node: Condition Technique

Start Level 2 Node: Data Archiving

End Level 2 Node: Data Archiving

Start Level 2 Node: SAP Business Workflow

SAP Business Workflow

End Level 2 Node: SAP Business Workflow

Start Level 3 Node: SAP Business Workflow in Business Transactions

SAP Business Workflow in Business Transactions

End Level 3 Node: SAP Business Workflow in Business Transactions

Start Level 4 Node: SAP Business Workflow in the Sales Transaction

SAP Business Workflow in the Sales Transaction

End Level 4 Node: SAP Business Workflow in the Sales Transaction

Start Level 5 Node: Workflow for Long Texts in Sales Orders

Workflow for Long Texts in Sales Orders

End Level 5 Node: Workflow for Long Texts in Sales Orders

Start Level 5 Node: Workflow for Approving Quotations

Workflow for Approving Quotations

End Level 5 Node: Workflow for Approving Quotations

Start Level 5 Node: Workflow for Automatically Releasing Quotations

Workflow for Automatically Releasing Quotations

End Level 5 Node: Workflow for Automatically Releasing Quotations

Start Level 5 Node: Workflow for Approving Condition Change for Documents

Workflow for Approving Condition Change for Documents

End Level 5 Node: Workflow for Approving Condition Change for Documents

Start Level 5 Node: Workflow for Approving Condition Change for Master Data

Workflow for Approving Condition Change for Master Data

End Level 5 Node: Workflow for Approving Condition Change for Master Data

Start Level 4 Node: SAP Business Workflow in the Service Process

SAP Business Workflow in the Service Process

End Level 4 Node: SAP Business Workflow in the Service Process

Start Level 5 Node: Workflow for Investigations

Workflow for Investigations

End Level 5 Node: Workflow for Investigations

Start Level 4 Node: SAP Business Workflow in Lead Management

SAP Business Workflow in Lead Management

End Level 4 Node: SAP Business Workflow in Lead Management

Start Level 5 Node: Create SAP Business Workflow for Opportunity from Lead

Create SAP Business Workflow for Opportunity from Lead

End Level 5 Node: Create SAP Business Workflow for Opportunity from Lead

Start Level 5 Node: SAP Business Workflow for Lead Processing by Channel Partners

SAP Business Workflow for Lead Processing by Channel Partners

End Level 5 Node: SAP Business Workflow for Lead Processing by Channel Partners

Start Level 4 Node: SAP Business Workflow for Credit Management

SAP Business Workflow for Credit Management

End Level 4 Node: SAP Business Workflow for Credit Management

Start Level 4 Node: Workflow for Asynchronous Postprocessing of Transactions

Workflow for Asynchronous Postprocessing of Transactions

End Level 4 Node: Workflow for Asynchronous Postprocessing of Transactions

Start Level 3 Node: SAP Business Workflow in Marketing

SAP Business Workflow in Marketing

End Level 3 Node: SAP Business Workflow in Marketing

Start Level 4 Node: Activating Event Linkage and Assigning Processors for Workflow W

Activating Event Linkage and Assigning Processors for Workflow W

End Level 4 Node: Activating Event Linkage and Assigning Processors for Workflow W

Start Level 4 Node: Workflow for Approving Marketing Campaigns

Workflow for Approving Marketing Campaigns

End Level 4 Node: Workflow for Approving Marketing Campaigns

Start Level 4 Node: SAP Business Workflow for Processing Incorrect Contact Attempts

SAP Business Workflow for Processing Incorrect Contact Attempts

End Level 4 Node: SAP Business Workflow for Processing Incorrect Contact Attempts

Start Level 4 Node: SAP Business Workflow in External List Management

SAP Business Workflow in External List Management

End Level 4 Node: SAP Business Workflow in External List Management

Start Level 5 Node: Workflow for Processing List Steps

Workflow for Processing List Steps

End Level 5 Node: Workflow for Processing List Steps

Start Level 5 Node: Workflow for Sending Dialog Tasks to Assigned Agents

Workflow for Sending Dialog Tasks to Assigned Agents

End Level 5 Node: Workflow for Sending Dialog Tasks to Assigned Agents

Start Level 4 Node: SAP Business Workflow in Campaign Automation

SAP Business Workflow in Campaign Automation

End Level 4 Node: SAP Business Workflow in Campaign Automation

Start Level 5 Node: Send Target Group to Channel

Send Target Group to Channel

End Level 5 Node: Send Target Group to Channel

Start Level 5 Node: Create Target Group

Create Target Group

End Level 5 Node: Create Target Group

Start Level 5 Node: Create Target Group and Transfer to Channel

Create Target Group and Transfer to Channel

End Level 5 Node: Create Target Group and Transfer to Channel

Start Level 5 Node: Send E-Mails to Employee Responsible

Send E-Mails to Employee Responsible

End Level 5 Node: Send E-Mails to Employee Responsible

Start Level 5 Node: Authorization by Employee Responsible

Authorization by Employee Responsible

End Level 5 Node: Authorization by Employee Responsible

Start Level 5 Node: Add Business Partner to a Target Group

Add Business Partner to a Target Group

End Level 5 Node: Add Business Partner to a Target Group

Start Level 5 Node: Remove Business Partner from Target Group

Remove Business Partner from Target Group

End Level 5 Node: Remove Business Partner from Target Group

Start Level 5 Node: Start Target Group Optimization

Start Target Group Optimization

End Level 5 Node: Start Target Group Optimization

Start Level 5 Node: Transfer Respondent to Channel

Transfer Respondent to Channel

End Level 5 Node: Transfer Respondent to Channel

Start Level 5 Node: Start Media Campaign

Start Media Campaign

End Level 5 Node: Start Media Campaign

Start Level 4 Node: Workflow for Approving Digital Assets

Workflow for Approving Digital Assets

End Level 4 Node: Workflow for Approving Digital Assets

Start Level 3 Node: SAP Business Workflow in the Interaction Center

SAP Business Workflow in the Interaction Center

End Level 3 Node: SAP Business Workflow in the Interaction Center

Start Level 4 Node: Workflow for E-Mail Handling in the Interaction Center (Business

Workflow for E-Mail Handling in the Interaction Center (Business

End Level 4 Node: Workflow for E-Mail Handling in the Interaction Center (Business

Start Level 4 Node: Workflow for Incoming Mail Handling in IC WebClient

Workflow for Incoming Mail Handling in IC WebClient

End Level 4 Node: Workflow for Incoming Mail Handling in IC WebClient

Start Level 4 Node: Workflow for ERMS

Workflow for ERMS

End Level 4 Node: Workflow for ERMS

Start Level 3 Node: SAP Business Workflow in Grants Management for Grantor

SAP Business Workflow in Grants Management for Grantor

End Level 3 Node: SAP Business Workflow in Grants Management for Grantor

Start Level 4 Node: Workflow for Approving Change Requests

Workflow for Approving Change Requests

End Level 4 Node: Workflow for Approving Change Requests

Start Level 2 Node: Enhancements with the Easy Enhancement Workbench in SAP CRM

Enhancements with the Easy Enhancement Workbench in SAP CRM

End Level 2 Node: Enhancements with the Easy Enhancement Workbench in SAP CRM

Start Level 2 Node: Web Services

End Level 2 Node: Web Services

Start Level 2 Node: Multilevel Categorization

Multilevel Categorization

End Level 2 Node: Multilevel Categorization

Start Level 2 Node: Rule Builder

End Level 2 Node: Rule Builder

Start Level 2 Node: Rule Modeler

End Level 2 Node: Rule Modeler