Show TOC

Function documentationConditions in Mail Forms

 

In mail forms, you use conditions to control which text elements and attachments are sent to which business partners in the specified target group. Conditions are based on attributes.

Features

You can create one or more conditions for each of your text elements or attachments. When combining conditions, you can use a logical AND or OR.

To create a condition, you select the following:

  • An attribute

  • An attribute value

  • A relational operator

    For example, Equal to, Not equal to, or Less than

When you send the personalized mail, the system uses the attribute values of the business partners and the conditions in the mail form to control whom is sent particular text elements and attachments.

Example Example

You are planning a personalized-mail campaign in Spain. In addition, you are planning a small promotional event in Madrid. You have created a flyer for this event, and have saved it as an attachment in the mail form. You want to send personalized mail to all business partners in the target group, and additionally the attachment to those in Madrid.

To do this, you create a condition for the attachment. In the condition, you select the attribute Address: City. You specify the attribute value Madrid, and the relational operator Equal to.

The attachment is sent to the business partners who live in Madrid, but not to the other business partners who receive the personalized mail.

End of the example.