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Object documentationRelationship

 

A connection, association, or involvement between people, organizations, objects, or locations.

 

You use this object to do the following:

  • Provide an overview of associations among people, organizations, objects, and locations

  • Document assumptions or facts that arise as a result of the investigation as they pertain to each of the related entities

Structure

Relationships are defined by the following attributes:

  • Relationship type

    Describes how people, organizations, objects, and locations are related to one another. You can define relationship types in Customizing for Customer Relationship Management under Start of the navigation path Industry-Specific Solutions Next navigation step Public Sector Next navigation step Investigative Case Management Next navigation step General Settings Next navigation step Relationships Next navigation step Define Relationship Types End of the navigation path.

    Note Note

    The standard delivery relationship types Suspect, Person Involved, and Main Party Involved must not be changed.

    End of the note.

  • Expunge date

    Specifies the date a relationship is deleted. If the date is kept at its default value of initial the relationship is not deleted. You can also implement a Business Add-In (BAdI) to delete the relationship on the expunge date in Customizing for Customer Relationship Management under Start of the navigation path Industry-Specific Solutions Next navigation step Public Sector Next navigation step Investigative Case Management Next navigation step General Settings Next navigation step Relationships Next navigation step BAdI: Additional Functions for Relationships End of the navigation path.

  • Security level

    Defines the security level needed to display a relationship. You make the settings required for authorizations in Customizing for Customer Relationship Management under Start of the navigation path Industry-Specific Solutions Next navigation step Public Sector Next navigation step Investigative Case Management Next navigation step General Settings Next navigation step Authorizations End of the navigation path.

  • Reliability

    For more information about the reliability function, see Reliability.

Integration

You can create relationships directly from cases, leads, incidents, activities, persons and organizations, objects, and locations. Relationships are defined with two entity types:

Master data

  • Person

  • Organization

  • Object

  • Location

Transactional data

  • Incident

  • Activity

  • Lead

  • Case

You can create relationships between master data entities, and between master data and transactional data entities.

There can only be one relationship of a specific relationship type between two entities. For example, the relationship “is married to” can be created several times among different person objects, but it is not possible to set up several “is married to” relationships among the same two person objects.