Show TOC

Procedure documentationActivating Event Linkage and Assigning Processors for Workflow WS10001004

 

You activate event linkage and assign processors as prerequisites for approving marketing campaigns using Workflow WS100001004.

Procedure

To activate event linkage and assign processors for workflow WS10001004:

  1. In Customizing for Start of the navigation path Customer Relationship Management Next navigation step Basic Functions Next navigation step SAP Business Workflow Next navigation step Perform Task-Specific Customizing End of the navigation path, access the component CRM-MKT-MPL.

  2. Click Activate event linking. The system displays the Event Linkage: Triggering Events screen.

  3. Open the event WS10001004 (CRM: Approving Marketing Campaigns) and select the Event linkage activated checkbox in the details screen. Click Save and Continue.

  4. Click Back.

  5. On the Task Customizing Overview screen, click Assign Agents next to the component CRM-MKT-MPL.

  6. Click CRM: Approving Marketing Campaigns and click Start of the navigation path Agent Assignment Next navigation step Create End of the navigation path.

  7. Select the relevant assignment from the list. For example, you can select Organizational Unit to assign all agents that work in one organizational unit or User to assign a specific agent.