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Function documentationCreation of Records

 

You use this function to create an investigation record in a case.

Integration

Investigative Case Management uses the records model from Records and Case Management with the following components:

  • Model node

  • Structure node

  • Instance node

For more information, see Records and Case Management.

Prerequisites

  • The prerequisites for records usage in ICM also apply here. For more information, see Usage of Records in Investigative Case Management.

  • If you want to use your own logic to control generation of the record number of your investigation record , you have created your own implementation of the Business Add-In (BAdI) Processing of Record Attributes (CRM_ICM_REC_RECORD).

Features

  • You can define the structure of the record according to the record creation profile for each case type. The system creates the record automatically and uses the settings from the record creation profile.

    Note Note

    The system always creates the record automatically. It does not support manual creation of records.

    End of the note.

  • When you save the case, you can generate a reference number (record number) according to your implementation of the BAdI Processing of Record Attributes.

  • You can create additional structure nodes according to the settings in your record model if you want to structure the record in more detail. You can for example insert a note for associated observations in a record about crimes.