Make sure that an SAP ERP or SAP BI system is configured on the portal as an AlertConnector (see the SAP NetWeaver Technology Consultant's Guideon SAP Help Portal at help.sap.com/nw70  SAP Library SAP NetWeaver Library Technology Consultant's Guide Business Task Management Universal Worklist Configuration ).

Configure your portal user with the additional Standard User Role required by the alerting framework. This adds the Universal Worklist to the portal in the  Home Work tab.

Make sure that you have conditions that lead to the broadcast of alerts in your system, and that the alerts are active and displaying in the Universal Worklist on the portal. To see if you have active alerts, log on to the portal and choose  Home Work , then select the Alerts tab. For more information, see the SAP NetWeaver Developer's Guideon SAP Help Portal at help.sap.com/nw70  SAP Library SAP NetWeaver Library SAP NetWeaver Developer's Guide IT Scenario-Driven Enhancements to Applications Business Task Management Core Development Tasks Triggering Alerts .