Show TOC

Function documentationPerforming Theme Integrity Tests Locate this document in the navigation structure

 

The theme integrity test helps you find errors in your portal themes. Choose   System Administration   Portal Display   Theme Integrity Test  .

Activities

The following tests are provided:

Test Name

Input

Description

Server Side URL Connection Test

Any URL

Use this test to check that portal resources are available on the server using an HTTP link. For example, whether the static Theme Editor preview is loaded on the server side. This test is also used to test the URL on the portal itself.

Personalization Test

User ID

Tests the personalization status of the user.

The test result displays the folder name (technical name) of the theme that the user selected during personalization.

If the user did not personalize the theme, a message is displayed.

PCD Test

Tests the connection to the PCD or database.

This connection is needed when themes are created or changed in the Theme Editor.

Recommendation Recommendation

Use these tests before entering a customer message. You can copy the results of the tests into your message.

End of the recommendation.

Note that you can perform additional tests in the Themes area of the Support Desk, which is located at   System Administration   Support   Support Desk  . Cluster theme integrity tests are provided under Test and Configuration Tools. For example:

  • LafService Integrity Test: Tests the file structure for the Theme Editor. For example, are all the stylesheets for all supported browsers available? Is there a separate folder in the file structure for the ITS?

  • ITS Connection Test:

    • Is the connection to the ITS available?

    • Was the designer-x.car file installed on the ITS?

    • Is the correct version of the ITS available?