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Function documentationProduct Determination

 

Within order entry, you can enter as many product descriptions as you require, for example product descriptions typical for a specific industry (alternative IDs). This makes it faster and more efficient to enter products.

Product determination is available to you in CRM Enterprise, Mobile Sales, SAP E-Commerce, and Channel Management.

Prerequisites

  • You have defined a profile for alternative product IDs, and the related sequence of ID categories in Customizing. In Customizing in your CRM system, choose Start of the navigation path Cross-Application Components Next navigation step SAP Product Next navigation step Alternative Product IDs Next navigation step Define Profiles End of the navigation path.

  • You have assigned the profile to the required transaction type in Customizing.

    Note Note

    Entering a profile for alternative product IDs overrides entries in the Customizing fields for product determination that were valid up until CRM 3.1:

    • Enter GTIN

    • Enter partner product

    • Enter product order number

    • Always check product ID

    End of the note.

  • If you wish to enter partner products, you have maintained a partner product in the product master.

  • If you wish to enter Global Trade Item Numbers (GTINs), you have maintained these in the product master.

Features

You can enter different product IDs when creating a business transaction, for example:

  • Product ID

  • Product order number (PON)

  • Partner product

  • Global Trade Item Number (GTIN)

The system automatically finds the product ID used in SAP Customer Relationship Management (SAP CRM).

If the system cannot find a unique product, you can use detailed information to choose from the possible products.