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Function documentationMaintenance Framework for Business Transactions

 

The maintenance framework for business transactions is a tool with which you can execute change processes in any sales transaction. It is used for provider contracts, and offers a number of actions that the user can select on the interface using pushbuttons.

Prerequisites

You have made appropriate settings in SAP CRM Customizing, by choosing Start of the navigation path Customer Relationship Management Next navigation step Transactions Next navigation step Settings for Provider Contracts Next navigation step Settings for the Maintenance Framework (BTMF) End of the navigation path.

Features

The following table lists the possible change processes with the corresponding methods:

Method

Change Process

EXECUTE

Execute process

FINISH

Finish process

CANCEL

Cancel process

REJECT

Reject object for process

RELEASE

Release object for process

The navigation connected with the action is specified by the system.

In the standard delivery, these methods are implemented for several change processes, which you can select in the provider contract. For more information about the change processes, see Provider Contracts.

Corresponding classes of the interface IF_CRM_BTMF are implemented for the change process that are delivered as standard. You can use these example implementations to define your own change processes and adapt them to the requirements in your company.

The Business Rule Framework (BRF) is used to check the change processes. The CHECK method of the BTMF is available for this purpose. This method is always called by the BTMF first and checks, with the help of the BRF, whether the change process can be executed.