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Function documentationInception of Usage-Based Service Contracts

 

This function results in the system automatically activating a usage-based contract item after you have set the status to Released. If activation was successful with no errors, the item is then activated and keeps status Released. It is now available for subsequent processes. In other words, it is only at this point that the item can be found in contract determination.

However, you can avoid direct automatic activation by using status To Be Released for the item instead of status Released. These contract items can then be released and activated overnight, for example, with action UBB: Activate Allowed Contract Items.

In both cases, the release and activation happen simultaneously.

Prerequisites

There is a certificate of acceptance; in other words, the usage-based service contract has status Certificate of Acceptance.

Customizing

To be able to use system status To Be Released, in Customizing for Customer Relationship Management under Start of the navigation path Transactions Next navigation step Basic Settings Next navigation step Status Management Next navigation step Define Status Profile for User Status End of the navigation path, you have either created or changed a corresponding Status Profile according to the following specifications:

Between the status with assignment INPR (Processing) in field Trans. (CRM: User status triggers transaction) and the status with assignment RELE (Release) in field Trans., create the life cycle status with the name To Be Released, for example, with assignment FREL in the Trans. field.

Business transaction FREL is one of the transactions assigned to status I1157 - To Be Released. The action for automatic release can react to this status and activate the contract. Double-click on the life cycle status you just created, and on screen Change Status Profile: Transaction Control, create a row with value To Be Released: Set in field Business Transaction and select Set and No Influence.

Features

During activation, the following activities occur:

  • The system releases the billing request items and triggers pricing.

  • If there are no counters available, the system creates them according to the reference object and assigns them to the contract item.

  • The system generates usage volumes and credits.

If activation was not successful, the system switches the status back to In Process.