You can use this function to cancel activation of an item in the service contract.

The system sets the status of the item back to In Process and the status of the billing request item to Open. You can now change the data in the service contract again.

If active readings already exist for the item in question, you will have to cancel them first.

The change process takes place at item level.

This change process is defined in Customizing under the technical name CINC.