Microsoft Outlook Integration
This function enables you to synchronize activities such as business activities and tasks, which you maintain in the Microsoft Outlook calendar, with the mobile client calendar and vice versa. You can use Microsoft Outlook to plan your activities and edit the calendar offline. By using this function, you can view or change activities created in either of these calendars in the other calendar.
Note
A business activity in the Mobile Sales calendar is equivalent to an appointment in the Microsoft Outlook calendar.
Microsoft Outlook is integrated with
the Activities
, Employees
,
and Sales Transactions
components of Mobile
Sales. You can view your calendar from any of these components.
This allows you to maintain all your interactions with business partners (such
as sales calls and telephone calls) as activities.
Note
The activities created while processing sales transactions also appear in the calendar.
Microsoft Outlook is integrated with
the Calendar
and Employees
components
of Mobile Service.
You have configured the synchronization process.
For more information, see Synchronization Settings.
Notify attendees when a business activity is changed on the mobile client.
Resolve conflicts arising during the synchronization process based on your settings.
Store synchronization errors in a file. The file describes the cause for the failure of the synchronization process.