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Function documentationDuplicate Check

 

You can use this function to check if the external data record already exists as a business partner in SAP CRM.

Note Note

This function is not applicable for high-volume data, i.e., when working with marketing prospects.

End of the note.

Prerequisites

You have executed the Customizing activity Activate Duplicate Check. You can find more information in Customer Relationship Management Customizing by choosing Start of the navigation path Marketing Next navigation step External List Management Next navigation step Activate Duplicate Check End of the navigation path.

Activities

  • Choose the Duplicate Check option and determine the start date.

    Note Note

    If you execute this step after the step Business Partner Maintenance, all external records for which business partners were created are marked as duplicates.

    The External List Analysis in SAP NetWeaver BI will fail because all business partners created are duplicates.

    End of the note.

  • Errors can be caused by erroneous external data or system-related problems.

    Errors that occur when executing the Duplicate Check step are logged. These errors can be identified when the button next to Duplicate Check in the Process Steps assignment block contains a red icon. Error details can be viewed by selecting this icon.

    Note Note

    During the creation of business partners, records marked as incorrect are not processed.

    End of the note.

  • You must use third-party software for the duplicate check. You can find a directory of certified partners at the Internet address www.sap.com/partners/software/directory. Search for Business Address Services there. You can find more information on the SAP Service Marketplace at service.sap.com/bas. Select Documentation and then the topic How to use the Interfaces for Postal Validation and Duplicate Check & Error-Tolerant Search.

More Information

External Lists in SAP CRM