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Process documentationQuestionnaire Assignment

 

You can validate a marketing project using a questionnaire. This questionnaire contains all the marketing project data that should be checked at the site of the trade promotion (for example, product, placing, price, time period). You can assign a questionnaire to a marketing project by generating activities.

Prerequisites

You have:

  • Made the required settings in Customizing for Marketing by choosing Start of the navigation path Marketing Next navigation step Planning and Campaign Management Next navigation step Campaign Execution Next navigation step Define Communication Medium End of the navigation path

  • Created a questionnaire in Customizing for Customer Relationship Management by choosing Start of the navigation path Transactions Next navigation step Settings for Activities Next navigation step Questionnaires End of the navigation path

  • Assigned the questionnaire to an activity

Process

  1. Generate a target group.

    When you create a new deal or trade promotion, and enter a planning account and a sales organization, click Generate Target Group and the system generates the target group from the planning accounts.

    When you create a new campaign or marketing plan, enter a segment.

  2. Assign a communication medium to the marketing project.

    You do this under Channel in General Data by selecting the appropriate communication medium from the dropdown list.

    This defines the activities that the system needs to generate. If you have already created activity templates, you can enter the corresponding transaction number under Activity Templates.

    Note Note

    In a trade promotion, you can use several activity templates for each communication channel.

    End of the note.

    In a campaign, you can use only one activity template for each communication channel.

  3. Transfer the target group to a channel.

    The system generates activities, to which a questionnaire is assigned.

    Caution Caution

    The marketing project must have the status Released before you can transfer the target group to a channel.

    End of the caution.

Result

You have assigned a marketing project to a questionnaire.

More Information

Target Groups

Trade Promotion Validation

Templates for Activities