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Process documentationWorkflow for Automatically Releasing Quotations

 

This workflow scenario supports your enterprise processes for quotation processing.

The workflow controls the automatic release of quotations without the supervisor having to approve this first.

Prerequisites

The workflow start event ReleaseAutomatically is triggered by an Action in the quotation. An action that calls the method 1O_Event_Create must be defined for this. The method must be provided with the import parameter event (value ReleaseAutomatically). Further information on actions is available in the Implementation Guide under Start of the navigation path Customer Relationship Management Next navigation step Basic Functions Next navigation step Actions End of the navigation path . You can make the necessary settings here.

Process

This workflow controls the automatic release of quotations without the supervisor having to approve this first. If, for example, a quotation has a net value of under 100 Euros, and the status "for release" was set, it can be automatically released without the supervisor having to approve it first. The workflow "automatically release quotation" is triggered by an action in the quotation. You can define your own conditions for this action. For more information, see Actions in CRM Enterprise.

Technical Implementation

The following information is of a technical nature. You need this information if the implementation details are relevant to you, or if you wish to make your own enhancements.

Workflow Template

The actual procedure is implemented in the workflow template WS10001068 (CRM_O_REL2) .

Triggering Events for the Workflow Template

The event ReleaseAutomatically is entered for the object category BUS2000115 (sales transaction CRM) as a triggering event.

Object type

BUS2000115 (sales transaction CRM)