The type linkage for the result ToBeReleased for the workflow WS10000279 is deactivated by default and has to be activated again in Customizing if you wish to start the workflow template. The workflow task processors must also be maintained. In Customizing for  Customer Relationship Management, choose Basic Functions SAP Business Workflow Perform Task-Specific Customizing .

The results Released and Completed used in the template are generated via status management. The assignment between application status and result must also be modified for the customer status profile.

The workflow start result ToBeReleased can either be triggered via status management or via actions in the quotation. If you want the result to be triggered via status management, the assignment between the status change and the result ToBeReleased must be maintained. For more information, see Creation of Events Upon Status Changes. If you want the result to be triggered via an action in the quotation, an action must be defined that calls the method 10_Event_Create. The method must be provided with the import parameter event (value ToBeReleased). (See also: Actions in the CRM Online System. For more information about actions, see the Implementation Guide under  Customer Relationship Management Basic Functions Actions . You can make the necessary settings here.)