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Function documentationLinking Related Cases

 

You can link related cases that do not form a hierarchy. Normally in Case Management, cases are structured in a hierarchy where they are independent from each other. However, cases may contain similar data or features or have a common element. As a result you can link these cases to gain a better overview of related cases.

You can display all related cases and from the overview page, you can edit the list to add, modify or delete a related case, as well as give a reason for linking it.

You cannot set a link to cases that have been archived. However, you can edit nonarchived, related cases. To edit information, click the hyperlink associated to the case, which brings you to the active case information where you can edit it.