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Background documentationSet Up Usage of Locations

 

This technical background summarizes the topics that are of significance to configuring locations in Investigative Case Management.

For more information, see Customizing for Customer Relationship Management under Start of the navigation path Industry-Specific Solutions Next navigation step Public Sector Next navigation step Investigative Case Management Next navigation step Locations End of the navigation path.

Observe the following settings:

  • Locations in SAP Customer Relationship Management (SAP CRM) are based on an object for technical purposes. For more information, see Getting Started With Objects. You should also set up your locations as if they were objects and therefore enter the following here:

    • Product hierarchies

    • Categories

    • Set types

  • Regional Structure

  • Geocoding