Background documentationFramework Tools

 

To adapt the user interface of SAP CRM to your business needs and to your corporate identity, a bundle of framework tools is available.

The figure below shows the relationship between your requirements, tools, and the corresponding software layer:

The table below shows which task you can perform with which tool:

Task

Tool

Configure views

UI Configuration Tool

Use parameters to save your configuration

UI Configuration Tool

Use customer-specific fields in view configuration

UI Configuration Tool

Add customer-specific fields and tables to existing business objects

Easy Enhancement Workbench (EEWB)

Implement the same configuration content for several views

Design Layer Customizing

Define input help for customer-specific fields

BSP Component Workbench

Design Layer Customizing

Create new UI components and views

BSP Component Workbench

Add customer-specific fields to existing business objects

Application Enhancement Tool