Framework Tools
To adapt the user interface of SAP CRM to your business needs and to your corporate identity, a bundle of framework tools is available.
The figure below shows the relationship between your requirements, tools, and the corresponding software layer:

The table below shows which task you can perform with which tool:
Task |
Tool |
|---|---|
Configure views |
UI Configuration Tool |
Use parameters to save your configuration |
UI Configuration Tool |
Use customer-specific fields in view configuration |
UI Configuration Tool |
Add customer-specific fields and tables to existing business objects |
Easy Enhancement Workbench (EEWB) |
Implement the same configuration content for several views |
Design Layer Customizing |
Define input help for customer-specific fields |
BSP Component Workbench Design Layer Customizing |
Create new UI components and views |
BSP Component Workbench |
Add customer-specific fields to existing business objects |
Application Enhancement Tool |