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Function documentationOutput of Billing Documents

 

You can use the following media to output billing documents:

  • Printer or spool files (SAPscript)

  • Fax, e-mail (SAPconnect)

  • Optical archiving (ArchiveLink®)

  • External printing channels (through an XML interface)

You can also output the same billing document using different media.

Output of billing documents is controlled by actions. For more information, see Action Processing.

Prerequisites

You have defined actions in Customizing for Customer Relationship Management, by choosing Start of the navigation path Basic Functions Next navigation step Actions Next navigation step Actions in Billing End of the navigation path. You can find detailed information in the documentation for each activity.

Features

You can output billing documents:

  • Automatically after they have been created

  • Periodically (for example at the end of a week or month) by means of a scheduled program run

  • Manually, from the Billing Documents page in the CRM WebClient UI (including the option to preview the output format of a billing document )

You can send duplicates of billing documents to additional recipients. If you want to send copies of an billing document after the original billing document is sent, you create these copies from the optical archive, since some information (for example, the layout of the billing document, or product short texts) might have changed in the meantime.

Documents are output using SAP Smart Forms (for more information, see Smart Forms). You can use Smart Forms to tailor your billing documents to company and industry-specific requirements. The appearance of the documents (for example, font, typesetting, and logos) can be defined flexibly. For example, you could define a special layout for a major customer. The layout and content of a billing document depends on the billing document type of the corresponding action.

Activities

When output is triggered, the system does the following:

  1. Calls up action processing and creates an output document containing billing document data.

  2. Uses Smart Forms to output a billing document through the medium assigned to the action. This takes place in the following steps:

    1. Transfer of the generated output document to the corresponding output medium

    2. Dispatch