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ProcedureTermination Quotation (TERQ)

 

The change processes TERQ and TERM are both terminating processes. However, the difference between these two processes lies in the time at which they are executed and in the way in which the termination contract is incepted. When you execute a TERM change process, you trigger inception manually or schedule this as a background job. However, in doing so you cannot check whether the customer has paid the closing amount, fees, and any outstanding items. In the case of a TERQ change process, the system automatically triggers the inception as soon as the closing amount, any fees, and all other outstanding amounts have been received in Accounting.

Prerequisites

You have configured the standard functions in SAP Customer Relationship Management (SAP CRM), as well as the system connection (such as the RFC connection to the ERP system).

Procedure

The following settings are relevant if you want to use the TERQ change process.

  1. In addition to the condition type Final Rate, the following two condition types have been defined:

    • 41N6: Open Items

      All open items in the ERP system. You can divide this condition type into several condition types, such as open items for interest and open items for repayments.

    • 41N7: Accrued Items

      The total value of all non-billed billing request items (BRI) that occurred in the period from the creation of the termination quotation to the end date of the termination quotation.

    Note Note

    The value of these condition types is updated by pricing until the item is released.

    End of the note.

    Caution Caution

    To ensure that open items are correctly cleared or written off in the ERP system, you have to configure the above mentioned condition types as "cannot be changed manually." If you want to change the values of open items, you have to make the corresponding settings for adjustment condition types in Customizing.

    End of the caution.

  2. SAP provides the change process TERQ for termination quotations. If required, you can define your own change process. For more information, see Basic Settings for Change Processes.

  3. The reference to incoming payments must be prefixed by the letters TQ and be followed by the contract number of the termination quotation, for example TQ 50000254.

    If required, you can configure a new transaction type with the letters TQ at the end of the description so that the text to be supplied as the payment reference is displayed at the top of the screen.

  4. You have to implement the Business Add-Ins (BAdIs) for the enhancement spot CRM_FS_TQ. These replace the standard example implementations.

    • BAdI: Checks Before Acceptance of a Termination Quotation

    • BAdI: Determine CRM Condition Types for Transfer to FI-CA

    • BAdI: Determine Values for Transfer to FI-CA

    • BAdI: Restrict Objects for the Mass Run