Customizing Settings for Groupware Integration 

You can find a detailed description of all the customizing settings required for Groupware integration, which supplements the SAP IMG documentation regarding Groupware integration, in SAP Note 959294 – Groupware Adapter Customizing and User Guide.

To make Groupware integration possible, you need to make the following customizing settings in transaction SPRO:

●      Customer Relationship Management ® CRM Middleware and Related Components ® Internal SyncPoint:

○       Define internal SyncPoint settings

○       Delete timed out sessions from status table

●      Customer Relationship Management ® CRM Middleware and Related Components ® Groupware Integration:

○       Maintain application scenarios

○       Maintain vCard properties

○       Maintain vCard sub-properties

○       Maintain iCalendar priorities

○       Maintain Groupware Adapter properties

○       Maintain Groupware Adapter sub-properties

○       Maintain general Groupware settings

○       Maintain Groupware object selection fields

○       Maintain Groupware object selection and retrieval

○       Maintain Groupware object master category list

●      Customer Relationship Management ® CRM Middleware and Related Components ® Groupware Integration ® Application-Specific Activities:

○       Maintain business partner properties

○       Maintain business partner sub-properties

○       Mapping CRM business partner properties to vCard properties

○       Mapping iCalendar priorities and SAP application priorities

○       Filter condition for business partners exchange with Groupware

●      Customer Relationship Management ® Transactions ® Settings for Activities ® Mapping of Activities to Groupware:

○       Map activity status to Groupware

○       Map task status to Groupware

○       Map activity text types and business partners to Groupware