Setting Up Separate Payment Methods 

Use

Customers can choose to use more then one payment method for package components in the provider Web shop. You assign a category to products, and based on this the system determines whether one or two payment methods should be enabled for the purchase. You can assign one of the following two categories to your products:

●      Goods

These products are supplier-relevant.

●      Rate Plan

These products are contract-relevant.

This function is useful if you are using packages in your provider shop, for example in the telecommunications area, where purchases often contain various items.

A customer selects a package, containing a cell phone and a rate plan. The customer may wish to pay for the cell phone by credit card, and for the rate plan, which is a recurring payment each month, by direct debit. In your product master you have maintained the mobile phone as an item which is supplier-relevant, and the rate plan as an item which is contract-relevant. In this case the system offers the customer the choice of paying for the goods with two separate payment methods.

The item categories of the chosen products are displayed in the Web shop in the checkout area. If only one category is available, only one payment method will be displayed. If both categories are available, a choice of two payment methods is offered for the items.

Prerequisites

This function is only available for provider shops. When you create and maintain your Web shops in Shop Management, make sure you select the provider shop scenario.

You have set up a customer application configuration based on the SAP application configuration B2CTELCOCRMSTANDARD in Extended Configuration Management (XCM).

 

Procedure

...

       1.      Assign item categories to usage types.

In Customizing for Customer Relationship Management choose Industry-Specific Solutions  ®  Telecommunications ® Settings for Telecommunications ® Transactions ® Define Settings for Item Categories.

Assign a usage type to each item category. You can choose between Item relevant to Supplier and Item Relevant to Contract. These categories are displayed as Goods and Rate Plan, respectively, in the Web shop checkout, check order, and print order pages.

 

If a product has the business type BUS 2000155 maintained in the product master, the system will automatically override any settings you make in this table. In this case, all items with this business type will be regarded by the system to be contract-relevant.

       2.      Assign item categories to products in the product master data.