Technical Component

Function of Component (within scenario)

Minimum Release

Maximum Release

Classification

CRM Server

All scenarios

5.2

5.2

Mandatory

Plug-In for OLTP

Data Exchange R/3 4.6c, R/3 4.7, ERP 2004

PI 2004.1 SP10

Part of SAP ECC 6.0

Mandatory if R/3 4.6c, R/3 4.7, ERP 2004 are installed. Not needed for SAP ECC 6.0

SAP ERP

CO-Integration

SAP ERP 4.6c

SAP ECC 6.0

Optional

SAP BI

Business Information Warehouse

BI 3.5

BI Content 3.5.2 Add-on

BI 7.0

BI Content 7.0.2 Add-on

Optional

CRM Java Applications

CRM Java Components

CM Web Components

E-Commerce, E-Service, Partner Channel Management

5.2

5.2

Mandatory

SAP Shared Java Applications

SAP Java Data Dictionary

IPC; Workforce Deployment, E-Commerce, E-Service, Partner Channel Management

5.2

5.2

Mandatory

SAP Shared Java Components

SP Shared Web Components

CRM IPC Mobile

IPC; Workforce Deployment, E-Commerce, E-Service, Partner Channel Management

5.2

5.2

Mandatory if the Java components are modified in the NWDI

Tealeaf

Tealeaf Java API

3.1

4.5

Mandatory if the Java components are modified in the NWDI

STRUTS

STRUTS API

1.1

1.1

Mandatory if the Java components are modified in the NWDI

J2SE, Java Development Kit

Java virtual machine to run the software

J2SE 1.42_08

J2SE 1.42_08

Mandatory

SAP Web AS Java

Provides the servlet engine

7.0

7.0

Mandatory

TREX

Search Engine and Textmining Engine

TREX 7.0

TREX 7.0

Mandatory