Configuring Installed Base Management in
ICSS 
An installed base is a structure of components that assists users in managing the products that they have acquired from your company.
The Installed Base component uses the Product Catalog when searching for components or creating new components of type product. Therefore,you will also need to configure the Product Catalog in order for the Installed Base component to work properly.
CRM Backend System Configuration
In the Installed Base tab of ICSS, Internet users can create new installed bases. New installed bases will belong to the installed base category defined by the java parameter ibase_category.
In the CRM backend system, a partner determination procedure is associated with this installed base category. To define the procedure, in Customizing, choose Customer Relationship Management ® Master Data ® Installed Base ® Assign Partner Determination Procedure to Installed Base Category. Make sure that there is no mandatory partner related to installed base category, otherwise errors will prevent proper processing.
Also in the Installed Base tab, Internet users can create sub-components of type New Object. They must select for the component an object family from a list of object families. To define families, in Customizing, choose Customer Relationship Management ® E-Service ® Internet Customer Self-Service ® Installed Base ® Object Family Usage.
Mandatory Java Configuration
Set parameters for Installed Base (Component ibase in XCM)
·
ibase_own_partner_function
Description: This customizing parameter is used when creating a
new Installed Base or Installed-Base component for a contact of a company
(B2B). The new Installed Base or
component will be assigned to the business partner related to the logged-in
contact using the partner function given by this parameter.
Default Value: 00000015 (Contact person)
Value Range:. Any partner function defined in the CRM
Customizing for the partner determination procedure related to installed base
category defined by the java parameter ibase_category.
·
ibase_company_partner_function
Description: This customizing parameter is used when creating a
new Installed Base or Installed-Base component for a contact of a company
(B2B). The new Installed Base or
component will be assigned to the business partner related to the selected
company of the logged-in contact using the partner function given by this
parameter.
Default Value: 00000001 (Sold-to Party)
Value Range:. Any partner function defined in the CRM
Customizing for the partner determination procedure related to installed base
category defined by the java parameter ibase_category.
·
ibase_category
Description: When a new installed base is created through ICSS,
this parameter indicates the installed base category of the new installed
base.
Default Value: 01
Value Range: Any category defined in the CRM Customizing as an
installed base category.
·
ibase_selection_rule
Description: When displaying the installed base list in a
hierarchy, this is the rule that determines which installed base is selected
for display. In the case of a contact of a company (B2B), the business partner
used in the rule is the business partner of the selected company. In the case of a consumer (B2C), the business
partner in the rule is the business partner related to the logged-in user.
Default Value: IBASE_OR_COMP
Value Range: Only two values can be used:
¡ IBASE_OR_COMP: an installed base will be selected for display if the business partner is in either an ibase root or one of its components.
¡ IBASE_ROOT_ONLY: an installed base will be selected for display if business partner is in the ibase root.
Optional Java Configuration
Set parameters for Installed Base (Component ibase in XCM)
·
ibase_num_item_per_page_in_search_list
Description: You can specify a maximum number of items to be
displayed on each page when displaying the results of the installed base
search list.
Default Value: 3
Value Range: Any integer number, but we recommend a number between 10
and 30 to minimize scrolling.