Locking Shifts by Employee 

Use

You can identify Employees having locked shifts by selecting them from the Employee List. The Employee List displays all employees for the selected work area(s). You can sort the employee list by:

·        Last name: Ascending

·        Last name: Descending

·        None (no sorting, the default selection)

The Employee List is updated as you add or remove work areas. Click the Select to Lock check box next to the agent(s) you want to specify as having locked shifts. Use the Check All and Uncheck All buttons to quickly select and deselect all employees.

Selecting Locking Shifts by Employee for an agent locks all scheduled shifts for the selected agents for the entire schedule week regardless of your Locking Shifts by Day selection.

You can enter fixed or set shifts for employees for a schedule week either through Employee Maintenance or the Individual Schedule page. If you have previously entered fixed or set shifts, you do not have to lock the shifts again on this page. Employees will be scheduled as previously entered.