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routing server (BC-SRV-COM)

Communication Services: Mail, Fax, SMS, Telephony (BC-SRV-COM)

Logical unit in the SAP system that connects to the routing system of an external call center system.

A routing server controls communication between the SAP system and the routing system. The physical connection runs over an external routing gateway. In the SAP system, each gateway has a routing server.

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