Setting Up Save and Upload Shopping Basket Functionality 

Use

You can enable the saving of the shopping basket itself, without the creation of an order template. The basket is saved in the CRM system and when the customer uploads the saved basket, the system reopens the saved basket for the customer to continue shopping.

This function is particularly useful if a customer has selected and configured a package before saving the basket. If this is the case, the system automatically checks the items for configurability and pricing and updates the items accordingly. For example, if the customer selected an item on special offer when creating the basket, and the special offer is no longer available, the item will be updated accordingly.

Prerequisites

You have set up a customer application configuration based on the SAP application configuration B2CTELCOCRMSTANDARD in Extended Configuration Management (XCM) and a Provider Web shop in the Shop Management application.

Procedure

You enable the use of the new save and upload function for the shopping basket in the Shop Management application for your provider shop:

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      1.      Log on to the Shop Management application and navigate to the Transactions tab page.

      2.      Select the flag Storing and loading of baskets allowed.