Configuring Legacy Logon Help 

Use

When your business users logon on with logon ID and password, inevitably some forget their password. To help these users, you can enable a logon help link on the Welcome screen.

This topic describes the Java Server Pages (JSP)-based application for logon help. In SAP NetWeaver Application Server (AS) Java SPS 12 a Web Dynpro application for logon help replaced the JSP-based application. Use this procedure if you have upgraded from a previous release and want to continue to use the JSP-based application.

For more information, see Enabling Users to Reset Their Own Password.

If users supply the required information correctly, this application offers the following forms of logon help:

·        Users can reset their passwords

The system sends the users a new password by e-mail:

·        Users can request help from the system administrator for all other problems.

The user can enter a text message, which the system sends to the system administrator.

The following information is required:

·        Logon ID

·        E-Mail address

·        First name

·        Last name

Prerequisites

·        This procedure requires you to restart the AS Java, so you should plan for the required downtime while the AS Java restarts.

·        You have configured e-mail notification. Without e-mail notification, business users cannot receive new passwords.

For more information, see Configuring E-Mail Notification.

Procedure

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       1.      Configure the required user management engine (UME) properties.

For more information about editing UME properties, see Editing UME Properties.

Set the UME property ume.logon.logon_help to TRUE.

Any user with the UME action UME.Logon_Help uses the Web Dynpro-based logon help regardless of the setting of this property.

       2.      Restart the AS Java.