Show TOC

ProcedureCreating Service Order Confirmations

 

When a settlement request is created, the message InvoiceInformation is used to create a service order confirmation in SAP Customer Relationship Management (SAP CRM).

Prerequisites

  • You have downloaded the XI content for leasing and have created the business systems in the Integration Directory.

  • You have configured the communication channels.

Procedure

Make the following settings in the Integration Directory:

Receiver Determination

Attribute

Setting

Sender: Service

Sender system, such as SAP ERP

Sender: Outbound Interface

InvoiceInformation_Out

Sender: Namespace

http://sap.com/xi/AB/FS/VP

Configured Receiver

Receiver system, such as SAP CRM

Interface Determination

Attribute

Setting

Sender: Service

Sender system, such as SAP ERP

Sender: Outbound Interface

InvoiceInformation_Out

Sender: Namespace

http://sap.com/xi/AB/FS/VP

Recipient: Service

Receiver system, such as SAP CRM

Configured Inbound Interfaces: Name

InvoiceInformation_In

Configured Inbound Interfaces: Namespace

http://sap.com/xi/CRM/FS

Interface Mapping

-

Receiver Agreement

Attribute

Setting

Sender: Service

Sender system, such as SAP ERP

Recipient: Service

Receiver system, such as SAP CRM

Recipient: Inbound Interface

InvoiceInformation_In

Recipient: Namespace

http://sap.com/xi/CRM/FS

Receiver Communication Channel

GeneratedReceiverChannel_XI